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For Companies At a Glance
- Tasks: Provide technical support and installation for AV and UC systems across various client sites.
- Company: Join Electrosonic, where imagination meets technology in a vibrant team environment.
- Benefits: Exciting projects, competitive pay, and opportunities for growth in a dynamic field.
- Why this job: Be part of a unique team shaping the future of technology-driven experiences.
- Qualifications: Technical skills in AV systems and a passion for customer satisfaction.
- Other info: Work across diverse environments with potential travel across the UK and Europe.
The predicted salary is between 36000 - 60000 £ per year.
Electrosonic is where imagination comes to life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.
The Position
As a Field Service & Installation Engineer, you will provide a blend of remote technical support and on-site service, maintenance, and installation of audio‑visual (AV) and unified communications (UC) systems across client sites. You will ensure high‑quality technical delivery, safety, and customer satisfaction across a range of environments including corporate, cultural, visitor, and entertainment venues. Customer locations will be primarily within the North, Midlands, and Wales, but may extend across the UK and occasionally Europe.
What you will be doing:
- Provide proactive and reactive technical support for audio‑visual and unified communications systems, including installation, maintenance, troubleshooting, and repair.
- Deliver small integration and installation projects to specification, on time and within budget, maintaining the highest quality standards.
- Support the commissioning and handover of larger projects, ensuring smooth transition into service operations.
- Work safely and efficiently on customer sites, adhering to company health, safety, and quality procedures.
- Liaise with Project Engineers, Project Managers and the Global Service Desk to coordinate site activities, resolve issues, and ensure seamless communication with clients and contractors.
- Maintain accurate service and installation records, ensuring timely completion of electronic reports and job documentation.
- Provide onsite cover when required to ensure consistent service delivery and support across client sites.
- Set up, operate and support AV systems for live events, conferences, and presentations as required.
- Conduct or support system training for clients and colleagues, promoting best practices in system use and maintenance.
- Calibrate and maintain test equipment, ensuring readiness and compliance.
- Identify and communicate opportunities for service improvements or project work through close collaboration.
Field Service / Installation Engineer in London employer: Electrosonic Group
Contact Detail:
Electrosonic Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service / Installation Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with AV systems or installations, consider creating a portfolio or a project showcase. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for the unexpected! During interviews, be ready for practical tests or scenario-based questions. Brush up on your troubleshooting skills and think about how you’d handle real-world challenges on-site.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals to join our team. Keep an eye on our careers page for the latest opportunities and make sure your application stands out!
We think you need these skills to ace Field Service / Installation Engineer in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for technology and customer service shine through in your application. We want to see how excited you are about the role and how you can contribute to our Electrosonian family!
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems and technical support. We love seeing specific examples of your past work that align with what we do at Electrosonic.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share your unique experiences and how they relate to the responsibilities of a Field Service & Installation Engineer.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Electrosonic Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of audio-visual and unified communications systems. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show your technical prowess and passion for the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it was a tricky installation or a last-minute technical issue, demonstrating your ability to think on your feet will impress the interviewers at Electrosonic.
✨Emphasise Teamwork and Communication
Since you'll be liaising with various teams and clients, highlight your experience in collaborative environments. Share instances where effective communication led to successful project outcomes, showcasing your ability to work well with others.
✨Safety First!
Familiarise yourself with health and safety protocols relevant to field service roles. Be prepared to discuss how you prioritise safety on-site, as this is crucial for maintaining high-quality service delivery and client satisfaction.
