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For Companies At a Glance
- Tasks: Provide technical support and installation for AV and UC systems across various client sites.
- Company: Join Electrosonic, where imagination meets technology in a vibrant team environment.
- Benefits: Exciting projects, competitive pay, and opportunities for growth in a dynamic field.
- Why this job: Be part of shaping the future of technology-driven experiences while making a real impact.
- Qualifications: Technical skills in AV systems and a passion for customer satisfaction.
- Other info: Work across diverse environments with potential travel across the UK and Europe.
The predicted salary is between 36000 - 60000 £ per year.
Electrosonic is where imagination comes to life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.
The Position
As a Field Service & Installation Engineer, you will provide a blend of remote technical support and on-site service, maintenance, and installation of audio‑visual (AV) and unified communications (UC) systems across client sites. You will ensure high‑quality technical delivery, safety, and customer satisfaction across a range of environments including corporate, cultural, visitor, and entertainment venues. Customer locations will be primarily within the North, Midlands, and Wales, but may extend across the UK and occasionally Europe.
What you will be doing:
- Provide proactive and reactive technical support for audio‑visual and unified communications systems, including installation, maintenance, troubleshooting, and repair.
- Deliver small integration and installation projects to specification, on time and within budget, maintaining the highest quality standards.
- Support the commissioning and handover of larger projects, ensuring smooth transition into service operations.
- Work safely and efficiently on customer sites, adhering to company health, safety, and quality procedures.
- Liaise with Project Engineers, Project Managers and the Global Service Desk to coordinate site activities, resolve issues, and ensure seamless communication with clients and contractors.
- Maintain accurate service and installation records, ensuring timely completion of electronic reports and job documentation.
- Provide onsite cover when required to ensure consistent service delivery and support across client sites.
- Set up, operate and support AV systems for live events, conferences, and presentations as required.
- Conduct or support system training for clients and colleagues, promoting best practices in system use and maintenance.
- Calibrate and maintain test equipment, ensuring readiness and compliance.
- Identify and communicate opportunities for service improvements or project work through close collaboration.
Field Service / Installation Engineer in Birmingham employer: Electrosonic Group
Contact Detail:
Electrosonic Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service / Installation Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with AV systems or installations, consider creating a portfolio or a project showcase. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to field service roles. Think about scenarios where you solved problems or improved processes, and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Make sure your application stands out by tailoring it to the specific role and showcasing your enthusiasm for the company.
We think you need these skills to ace Field Service / Installation Engineer in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for technology and AV systems shine through. We love seeing candidates who are genuinely excited about the role and the impact they can make at Electrosonic.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in technical support, installation, and maintenance of AV systems. We want to see how your skills align with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key achievements and experiences that relate to the Field Service & Installation Engineer role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Electrosonic Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of audio-visual and unified communications systems. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show your technical prowess and passion for the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in installation or maintenance scenarios. Highlight your ability to think on your feet and resolve issues efficiently, as this is crucial for a Field Service Engineer.
✨Emphasise Safety and Quality
Familiarise yourself with health and safety procedures relevant to the role. Be prepared to discuss how you ensure safety and quality in your work, as Electrosonic values these principles highly. This will demonstrate your commitment to maintaining high standards.
✨Communicate Effectively
Since you'll be liaising with various teams and clients, practice articulating your thoughts clearly. Think about how you can convey complex technical information in an understandable way. Good communication skills are key to ensuring smooth project delivery and client satisfaction.
