At a Glance
- Tasks: Lead IT teams across Europe to support world-class game development.
- Company: Join a leading gaming company with a focus on innovation and teamwork.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in the gaming industry while working with cutting-edge technology.
- Qualifications: 10+ years in IT leadership, experience in game development, and strong team management skills.
Director, IT Site Services EU
Responsible for leading Site IT teams across European offices (15 offices) in Guildford, Madrid, or Stockholm, ensuring studios have the technology, knowledge, and services needed to create world‑class games. Reports to the Global Director of Site & Service Operations.
Responsibilities
- Act as the operational-focused liaison between IT, business stakeholders, and global IT functions.
- Partner with business stakeholders to understand local and regional department goals.
- Collaborate with global service lines such as Workplace Experience, Real Estate, People Experience, Service Desk, Service Operations, and Strategic Partner Management.
- Establish and maintain relationships with main vendors across the region.
- Promote technology learning and usage within the department and across managed locations.
- Manage and coordinate technical projects across managed locations.
- Forecast resources (budget, assets, personnel) for projects for IT operations.
- Stay informed about the latest developments in IT technology.
- Prepare long- and short-term plans for the S&SO Team and acquire necessary resources.
- Publish and analyze performance data of teams across managed locations.
Qualifications
- Ten or more years of experience in all aspects of IT in multiple leadership roles.
- Experience managing local Site IT teams within a game development organization.
- Over 3 years of experience managing IT in a game development or publishing role or equivalent.
- Proven ability to manage teams and influence stakeholders across multiple locations and time zones.
- Experience with game development pipelines.
- Knowledge of IT security best practices.
- ITIL experience.
- Experience managing technical teams.
- Bachelor’s degree in Business or Computer Science or equivalent work experience.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment-qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Director, IT Site Services EU in Guildford employer: Electronic Arts
At Electronic Arts, we pride ourselves on being an exceptional employer that fosters creativity and innovation within a vibrant community. As a Senior VO Designer at Criterion Games, you will be part of a passionate team dedicated to crafting immersive gaming experiences, with access to comprehensive benefits that support your physical, emotional, and career wellness. Our inclusive work culture encourages personal growth and collaboration, making it an exciting place to contribute to the future of the Battlefield franchise.
StudySmarter Expert Advice🤫
We think this is how you could land Director, IT Site Services EU in Guildford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Electronic Arts values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Electronic Arts might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Electronic Arts!
✨Direct Apply to Electronic Arts
Let's not forget to apply directly through the Electronic Arts website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Director, IT Site Services EU in Guildford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Electronic Arts.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Electronic Arts. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Electronic Arts
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
