Playtest Operations Manager, Battlefield QV

Playtest Operations Manager, Battlefield QV

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Electronic Arts creates next‑level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A community that connects across the globe. Creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

• Location: Guildford.
• Contract: Permanent.
• Work Model: Hybrid (3 days per week onsite).

The Battlefield Playtest Team is looking for a Playtest Operations Manager who is passionate about first‑person shooters. Our mission is to build a better game through objective analysis, achieved through daily playtesting with Battlefield Studios developers and dedicated full‑time playtesters. You will manage the daily operations of the playtest team in Europe and report to the Playtest Manager (Europe) in the Experiential Quality group of Battlefield Quality Verification. This is a hybrid remote/in‑office role with 3 days per week in‑office.

Responsibilities

• Maintain team rituals and processes that ensure successful playtest delivery.
• Find opportunities to improve team performance.
• Develop relationships with partners to ensure the team delivers maximum value to Battlefield Studios.
• Coordinate with and monitor the performance of vendors.
• Report on team status, activities, and risks.

Required Qualifications

• Bachelor\’s degree or equivalent professional experience.
• At least 2 years in an operations management or lead role in game development.
• Experience with Jira, Trello, or similar project management tools.
• Experience with first‑person shooters.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more.

Equal Employment Opportunity

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Entertainment Providers