At a Glance
- Tasks: Handle sales and service enquiries while upselling products to customers.
- Company: Leading global appliance company based in Luton with a diverse team.
- Benefits: Permanent contract, competitive salary, commission, 25 days holiday, and health support.
- Why this job: Join a dynamic team and enhance customer experiences while earning great rewards.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Hybrid working available after probation for better work-life balance.
The predicted salary is between 24570 - 24570 £ per year.
A leading global appliance company in Luton is seeking a Customer Service Representative to excel in handling sales and service enquiries. Ideal candidates will have sales experience and strong communication skills.
This role offers a permanent contract with a salary of £24,570 gross p.a., plus commission. Hybrid working is available after probation.
Enjoy benefits like:
- 25 days holiday
- A pension scheme
- Comprehensive health support
Join a diverse team dedicated to delivering excellent consumer experiences.
Hybrid Contact Centre Sales Agent – Upsell & Service in Luton employer: Electrolux Group
Contact Detail:
Electrolux Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Contact Centre Sales Agent – Upsell & Service in Luton
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your sales pitch! Since this role is all about upselling, be ready to demonstrate your sales skills during the interview. Think of examples where you've successfully upsold in the past.
✨Tip Number 3
Show off your communication skills! Be clear and confident when answering questions. Remember, this role involves handling customer enquiries, so showcasing your ability to communicate effectively is key.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Hybrid Contact Centre Sales Agent – Upsell & Service in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and communication skills. We want to see how you can excel in handling enquiries, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Contact Centre Sales Agent role. We love seeing genuine enthusiasm and a bit of personality.
Showcase Relevant Experience: When filling out your application, focus on experiences that relate directly to sales and customer service. We’re looking for candidates who can deliver excellent consumer experiences, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our diverse team!
How to prepare for a job interview at Electrolux Group
✨Know Your Product
Before the interview, make sure you research the company's products thoroughly. Understand their features, benefits, and how they stand out in the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully upsold or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Practice Active Listening
During the interview, demonstrate your strong communication skills by actively listening to the interviewer. Nod, maintain eye contact, and ask clarifying questions if needed. This shows that you value their input and are engaged in the conversation.
✨Emphasise Teamwork and Diversity
Since the company values a diverse team, be prepared to discuss how you work well with others from different backgrounds. Share experiences where you've collaborated effectively, highlighting your adaptability and respect for diverse perspectives.