At a Glance
- Tasks: Assist with billing, cash collection, and customer queries in a dynamic team environment.
- Company: Join Electro Rent, a global leader in test and technology solutions.
- Benefits: Gain valuable experience with comprehensive training and support in a temporary role.
- Other info: Opportunities for growth in a supportive and collaborative workplace.
- Why this job: Perfect for those looking to kickstart a career in billing and credit control.
- Qualifications: Fluency in French and English, with a keen interest in finance and billing.
The predicted salary is between 25000 - 30000 £ per year.
This is an exciting 12-month temporary maternity cover opportunity for a French‐Speaking Billing and Credit Collector. The role involves cash collection activities, setting up credit facilities, liaising closely with the sales team regarding customer orders, and preparing corporate invoices. We welcome applications from graduates and candidates with limited experience who are looking to establish a career in credit control and billing. Fluency in both French and English is essential for this role. Comprehensive training and ongoing support will be provided, making this an excellent opportunity to gain valuable experience and develop within the field.
What you'll be doing:
- Support the team with outgoing and incoming customer calls and emails regarding billing and payment queries.
- Help maintain customer account records and update billing information accurately.
- Assist with resolving basic billing queries in a timely manner, escalating more complex issues where needed.
- Work closely with the Billing Specialist Manager and wider team to support day‑to‑day billing and collection activities.
- Learn how to manage a customer ledger and support reconciliations and account follow‑up tasks.
- Liaise with Finance, Customer Care and Sales to help close queries and support contract and invoice administration.
- Investigate billing discrepancies and support the team in identifying the root cause of issues.
- Help ensure invoices are accurate and that customer purchase order information is recorded correctly.
- Update account status records and assist with maintaining contract and PO cover information.
- Follow established processes and contribute ideas for improving team efficiency as you gain experience.
What you'll have:
- An interest in Billing and Accounts Receivable, with some previous exposure through work, study or training.
- Proficient with D365, Advanced Excel, Basic accounting skills, presentation skills, good communications.
- Proficient in Microsoft Office specifically Microsoft Excel and Outlook.
- Native or highly fluent in French (verbal and written).
- Ability to tactfully communicate (oral/written and in person or on the phone) with internal and external 'customers' including third parties and fellow employees.
- Organized and detail‑oriented.
- Ability to maintain the confidentiality of sensitive information is essential.
- Strong analytical skills and attention to detail are required.
French Billing and Credit Assistant in Harrow employer: Electro Rent Europe
Electro Rent is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With comprehensive training provided for the French Billing and Credit Assistant role, employees can gain valuable experience in credit control while working in a dynamic environment located in Harrow, UK. The company values diversity and inclusion, ensuring that all team members feel valued and empowered to contribute their ideas for improving efficiency.
