At a Glance
- Tasks: Manage billing queries, collect payments, and liaise with customers to ensure satisfaction.
- Company: Join Electro Rent, a global leader in test and technology solutions.
- Benefits: Enjoy competitive salary, private healthcare, and a supportive company culture.
- Other info: Hybrid work pattern with opportunities for career growth.
- Why this job: Make an impact in a dynamic environment while developing your skills.
- Qualifications: Experience in billing, fluent in Spanish, and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The Credit Collector and Billing Specialist is responsible for cash collection, setting up credit facilities, liaising with sales on orders and producing corporate invoicing.
Why Join Us?
At our core, we value the expertise, experience, and passion you bring—and in return, we ensure you are recognised, appreciated, and well-rewarded:
- Competitive salary and great benefits
- Private Medical Healthcare
- Employee Assistance Programme
- Great company culture
Qualifications
- Proven experience with Billing, Accounts Receivable
- Proficient with D365, Advanced Excel, Basic accounting skills, presentation skills, good communications
- Proficient in Microsoft Office specifically Microsoft Excel and Outlook
- Native or highly fluent in Spanish (verbal and written)
- Ability to tactfully communicate (oral/written and in person or on the phone) with internal and external ‘customers’ including third parties and fellow employees
- Organized and detail-oriented
- Ability to maintain the confidentiality of sensitive information is essential
- Strong analytical skills and attention to detail are required
Responsibilities
- Making outgoing calls as well as handling incoming calls and ability to influence customers
- Manage customer sales ledger for the entire EMEA
- Review and solve billing queries in a timely manner and provide information required to maintain a high level of customer satisfaction while supporting cash collection
- Provide Billing Specialist Manager with the support required to manage sales ledgers, including responding to billing queries, taking over a sales ledger and performing any reconciliations needed
- Ability to cope with various projects at the same time and deliver within timelines as well as to targets
- Organise and plan a ledger, coordinate with any customer, coordinate contract cover, liaise with wider Finance, Customer Care and Sales to close any contract extensions
- Prioritise and schedule an entire customer portfolio
- Review credits and billing requests to identify root causes and report
- Investigate historical data for debts and bills
- Resolve billing issues
- Proactively ensure the invoices are correct and correct customer’s purchase order is in place
- Escalate any new & reoccurring issues to Manager and IT accordingly
- Update account status records, update PO cover info and reconcile these across various contracts
- Understand and work within current processes as well as be able to map and suggest improvements to drive better results on a continuous basis
- Ability to suggest and implement new techniques to increase efficiencies
Credit Collector and Billing Specialist (Spanish Speaker) in Harrow employer: Electro Rent Corporation
Electro Rent is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside comprehensive benefits such as private medical healthcare and an employee assistance programme. With a vibrant company culture that values expertise and innovation, employees in Harrow can thrive in a hybrid work environment while contributing to a global leader in test and technology solutions, ensuring meaningful and rewarding career opportunities.
