Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Scheduler, you'll manage customer accounts and ensure smooth appointment scheduling.
- Company: Electricity North West powers communities and leads the charge towards a sustainable energy future.
- Benefits: Enjoy 25 days annual leave, an annual bonus, and discounts on popular brands.
- Why this job: Join a passionate team making a real impact in the community and the environment.
- Qualifications: Experience in customer service and proficiency in MS Office are essential.
- Other info: This is an entry-level, full-time role based in Preston.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Scheduler role at Electricity North West
2 days ago Be among the first 25 applicants
Join to apply for the Scheduler role at Electricity North West
Get AI-powered advice on this job and more exclusive features.
We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our ENWS team has a fantastic opportunity for a Scheduler to join them in Preston.
Our role
The successful candidate must have permission to work in the UK without sponsorship.
As a Scheduler you will be our customer’s first point of contact whether it’s by phone, email or letter. You will manage your own customer accounts, deal with any customer enquiries and make sure our customers have all the information needed to make their appointment go smoothly.
Working as part of a busy, engaged team, you will work and think “logistics” when scheduling customer appointments, making the best use of our engineer’s time to ultimately ensure customer satisfaction and overall productivity.
What We’re Looking For
- Proven experience working in a customer service environment;
- Proficiency in the use of MS Office;
- Excellent written and verbal communication skills;
- Ability to work using your own initiative.
What We’re Offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we\’ll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
- An annual bonus scheme
- 25 days annual leave increasing with length of service
- An employee rewards portal offering discounts on several well-known brands
- A market-leading contributory pension scheme
- Employee assistance programme
- Opportunity for professional development through our L&D function.
Our people are important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. For us, embracing our differences is what makes us stronger.
Should you require any additional support with your application, or any adjustments please contact our Recruitment team at careers@enwl.co.uk or on 0845 366 0092 (option 2)
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS)BS7858 checks) and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don\’t accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Utilities
Referrals increase your chances of interviewing at Electricity North West by 2x
Sign in to set job alerts for “Scheduler” roles.
Heywood, England, United Kingdom 1 day ago
Lancashire, England, United Kingdom 1 week ago
Blackburn, England, United Kingdom 2 weeks ago
Skelmersdale, England, United Kingdom 14 hours ago
Newton-Le-Willows, England, United Kingdom 1 week ago
Preston, England, United Kingdom 3 months ago
Preston, England, United Kingdom 1 day ago
Greater Manchester, England, United Kingdom 1 week ago
Blackpool, England, United Kingdom 2 days ago
Merseyside, England, United Kingdom 1 day ago
Leyland, England, United Kingdom 1 week ago
Rochdale, England, United Kingdom 21 hours ago
Blackpool, England, United Kingdom 1 day ago
Clitheroe, England, United Kingdom 2 weeks ago
Clitheroe, England, United Kingdom 2 weeks ago
Preston, England, United Kingdom 1 month ago
Specialist Investment Projects Planner / Scheduler
Lancashire, England, United Kingdom 1 week ago
Farnworth, England, United Kingdom 1 week ago
Rochdale, England, United Kingdom 3 days ago
Warrington, England, United Kingdom 1 month ago
Lancashire, England, United Kingdom 8 hours ago
Rochdale, England, United Kingdom 23 hours ago
Kirkby, England, United Kingdom 1 day ago
Lancaster, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Scheduler employer: Electricity North West
Contact Detail:
Electricity North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the electricity sector and Electricity North West's role in it. Understanding their mission towards net zero carbon and renewable energy will help you align your answers during interviews with their values.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent communication and problem-solving abilities. Consider preparing examples from your past experiences that demonstrate how you've successfully handled customer inquiries.
✨Tip Number 3
Get comfortable with MS Office tools, especially Excel, as scheduling often involves managing data and creating reports. You might want to practice using these tools to showcase your proficiency during the interview.
✨Tip Number 4
Network with current or former employees of Electricity North West if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Scheduler role at Electricity North West. Read through the job description carefully and note the key responsibilities and required skills.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and logistics. Emphasise your proficiency in MS Office and any examples of excellent communication skills you've demonstrated in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Electricity North West and how your skills align with their mission to support the community.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Electricity North West
✨Showcase Your Customer Service Skills
As a Scheduler, you'll be the first point of contact for customers. Highlight your previous experience in customer service during the interview. Share specific examples of how you've successfully handled customer enquiries and resolved issues.
✨Demonstrate Your Organisational Skills
The role requires strong logistical thinking. Be prepared to discuss how you manage your time and prioritise tasks. You might want to mention any tools or methods you use to stay organised, especially when scheduling appointments.
✨Familiarise Yourself with MS Office
Proficiency in MS Office is essential for this position. Brush up on your skills, particularly in Excel and Outlook. You could even mention any relevant projects where you've used these tools effectively.
✨Express Your Adaptability
Electricity North West values adaptability. Be ready to share instances where you've had to adjust to changing circumstances or work under pressure. This will show that you're a good fit for their dynamic team environment.
