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- Tasks: Administer and maintain infrastructure systems in data centres and the cloud.
- Company: Electricity North West connects communities and leads the way in sustainable energy.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a market-leading pension scheme.
- Why this job: Join a passionate team making a real difference in the journey to net zero carbon.
- Qualifications: Experience with O365, Windows Server, and data centre operations is essential.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
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We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our Infrastructure Operations team has a fantastic opportunity for an Infrastructure Operations Technician to join them in Preston.
Our role
As an Infrastructure Operations Technician your primary responsibilities will be to administer and maintain the infrastructure systems in our data centres and in the cloud. This role requires a broad knowledge of data centre technologies and Windows services to monitor critical systems, resolve incidents, complete service requests, and provide field support in our data centres and offices. A role that offers responsibility for enterprise systems, both corporate and critical national infrastructure.
What We’re Looking For
- O365. Able to administer and troubleshoot:
- Azure AD
- Identity and role-based access control
- Exchange Online
- Teams
- InTune
- E-Discovery
- Sharepoint Online
- OneDrive
- Solarwinds (or equivalent)
- AD Connect
- Active Directory Domain Services
- Group Policy
- DNS
- DHCP
- Windows services
- WSUS
- Hardware build and maintenance
- Image creation/deployment
- Network connectivity troubleshooting
- Resource pools
- Vmotion & DRS
- Reporting.
- Citrix
- Hardware support
- Patching using WSUS
- Anti-Virus console and client administration;
What We’re Offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we\’ll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
- An annual bonus scheme
- 25 days annual leave increasing with length of service
- Private Healthcare
- An employee rewards portal offering discounts on several well-known brands
- A market-leading contributory pension scheme
- Employee assistance programme
- Opportunity for professional development through our L&D function.
Our people are important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. For us, embracing our differences is what makes us stronger.
Should you require any additional support with your application, or any adjustments please contact our Recruitment team at careers@enwl.co.uk or on 0845 366 0092 (option 2)
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, BS7858 checks and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don\’t accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.
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Infrastructure Operations Technician employer: Electricity North West
Contact Detail:
Electricity North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Operations Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as O365, Azure AD, and Windows Server. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and the role, which can be beneficial for your application and interview.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills, especially in relation to infrastructure issues. Think of examples from your past experiences where you successfully resolved technical challenges, as this will showcase your capability to handle the responsibilities of the role.
✨Tip Number 4
Research Electricity North West's recent initiatives and achievements, particularly their focus on sustainability and innovation. Being able to discuss these topics during your interview will show your genuine interest in the company and its mission.
We think you need these skills to ace Infrastructure Operations Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Infrastructure Operations Technician role. Focus on your knowledge of data centre technologies, Windows services, and any specific tools mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background in infrastructure operations can contribute to Electricity North West's mission of leading the way in clean energy.
Highlight Relevant Certifications: If you have any certifications related to O365, Azure, or other relevant technologies, be sure to include them in your application. This will demonstrate your commitment to professional development and your technical expertise.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of an Infrastructure Operations Technician.
How to prepare for a job interview at Electricity North West
✨Know Your Tech
Make sure you brush up on your knowledge of the technologies mentioned in the job description, such as O365, Azure AD, and Windows Server. Be prepared to discuss your experience with these systems and how you've used them in past roles.
✨Showcase Problem-Solving Skills
As an Infrastructure Operations Technician, you'll need to resolve incidents and troubleshoot issues. Prepare examples of past challenges you've faced in a tech environment and how you successfully resolved them.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to quality and security. Be ready to explain how you ensure accuracy in your work and any processes you follow to maintain high standards.
✨Emphasise Teamwork and Adaptability
Electricity North West values a collaborative approach. Share experiences where you've worked effectively in a team and adapted to changing circumstances, highlighting your ability to contribute positively to a team environment.
