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For Companies At a Glance
- Tasks: Build strong relationships with existing customers and identify new funding opportunities.
- Company: Elect Capital, a fast-paced company revolutionising business finance in the UK.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Why this job: Make a real impact by helping businesses access the capital they need to thrive.
- Qualifications: Strong communication skills and experience in customer success or account management.
- Other info: Join a mission-driven team that values clarity, pace, and practical thinking.
The predicted salary is between 36000 - 60000 £ per year.
Elect Capital backs ambitious UK businesses with capital that cuts through the noise. Built for speed, edge and action, we deliver funding where others stall. We’re not here to reinvent lending – we’re here to do it better. We move at the pace of our clients and connect them to capital that works. Elect offers 1–6 month fixed-term business finance with daily or weekly repayments and fast, transparent decisions. 90% of completed applications receive an offer within 4 hours – with clear pricing, no unnecessary hurdles, and a team that knows how to get deals done. Whether a client applies directly or via a broker, we aim to make the funding journey sharp, clean and simple.
OUR MISSION
We are on a mission to back ambition. Disrupting the lines of traditional finance and providing access to ambitious businesses, with capital that moves as fast as they do.
OUR VALUES: C.O.R.E
- Challenge – Ask the hard questions. Improve what you touch.
- Opportunity – Spot it. Shape it. Run with it.
- Resilience – Stay steady. Adapt fast. Keep momentum.
- Edge – Think sharp. Move sharp. Stand out.
We hire people who act fast, think commercially, and bring clarity to everything they do.
THE PERFECT FIT
We’re not a coasting kind of company. Elect is fast, challenging and focused – and we love it that way. Things move quickly here, and the bar is high. If you thrive in that kind of environment, you’ll do well.
To thrive at Elect, you’ll need:
- A sharp mind and a strong work ethic
- The ability to stay calm, focused and accurate under pressure
- A natural instinct to spot issues, fix them fast, and always look for a better way
- Resilient and a team-first mentality – we challenge each other daily, but we back each other even harder
- A bias for clarity, action and ownership
- A desire to go beyond the job description and raise the bar
THE ROLE
As a Existing Customer Sales (B2B), you’ll play a key role in deepening relationships with existing Elect Capital customers. You’ll be the bridge between funding and the next opportunity — identifying renewal and top-up potential, solving customer challenges, and helping ensure every borrower has a smooth, positive journey with us. This role is ideal for someone who’s commercial, proactive, and thrives on delivering value through human connection.
Key Responsibilities
- Stay in regular contact with existing customers throughout the loan lifecycle.
- Identify and act on renewal, top-up, and repeat funding opportunities.
- Manage post-funding customer communication, queries, and expectations.
- Monitor customer satisfaction and retention metrics.
- Collaborate with underwriting, partnerships, and support teams to deliver fast, customer-first solutions.
Key Skills & Experience
- Excellent relationship-building and communication skills.
- Experience in customer success, account management, or B2B relationship management.
- Commercial mindset and understanding of retention and upsell strategies.
- Highly organised and capable of managing a portfolio of clients.
- Proactive, empathetic, and driven by results.
Our Offer
A fast, focused environment where your impact is immediate. Ownership over your work and a voice in how we improve. Opportunities to grow with a company that’s scaling quickly. A team that values clarity, pace, and practical thinking. Competitive salary and path for progression. A chance to contribute to a mission driven company.
Existing Customer Sales (B2B) employer: ELECT CAPITAL
Contact Detail:
ELECT CAPITAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Existing Customer Sales (B2B)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their values and mission. Think about how your skills align with what they’re looking for, and be ready to share specific examples of how you’ve delivered value in past roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit and to remind them of your key strengths.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Elect Capital. Plus, it gives you a better chance to showcase your personality and passion for the role.
We think you need these skills to ace Existing Customer Sales (B2B)
Some tips for your application 🫡
Show Your Commercial Mindset: When you're writing your application, make sure to highlight your commercial mindset. We want to see how you think about retention and upsell strategies, so share any relevant experiences that showcase your ability to spot opportunities and act on them.
Emphasise Relationship-Building Skills: Since this role is all about deepening relationships with our customers, don’t hold back on showcasing your relationship-building skills. Share examples of how you've successfully managed client communications and resolved issues in the past.
Be Proactive and Results-Driven: We love candidates who are proactive and driven by results. In your application, mention specific instances where you took the initiative to solve a problem or improve a process. This will show us that you’re the kind of person who thrives in a fast-paced environment.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our mission to back ambition!
How to prepare for a job interview at ELECT CAPITAL
✨Know the Company Inside Out
Before your interview, make sure you understand Elect Capital's mission and values. Familiarise yourself with their approach to funding and how they differentiate themselves in the market. This will not only show your interest but also help you align your answers with their core principles.
✨Showcase Your Relationship-Building Skills
As an Existing Customer Sales (B2B) candidate, it's crucial to demonstrate your ability to build and maintain relationships. Prepare examples from your past experiences where you've successfully managed client relationships or resolved customer issues. Highlight your proactive approach and how it led to positive outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and resilience under pressure. Think of scenarios where you had to identify opportunities for upselling or renewal, and be ready to discuss how you handled them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Commercial Mindset
Elect Capital is looking for candidates who think commercially. Be prepared to discuss your understanding of retention strategies and how you can contribute to the company's growth. Share insights on how you can spot opportunities and drive value for both the company and its customers.
