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- Tasks: Manage relationships with customers and resolve overdue payments in a fast-paced environment.
- Company: Elect Capital, a dynamic finance company disrupting traditional lending.
- Benefits: Competitive salary, ownership of work, and opportunities for rapid career growth.
- Other info: Join a supportive team that values clarity, pace, and innovative thinking.
- Why this job: Make an immediate impact while contributing to a mission-driven company.
- Qualifications: 2+ years in debt collection and strong relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
Reporting to: Head of Collections & Recoveries
Location: London, UK
Elect Capital backs ambitious UK businesses with capital that cuts through the noise. Built for speed, edge and action, we deliver funding where others stall. We’re not here to reinvent lending – we’re here to do it better. We move at the pace of our clients and connect them to capital that works. Elect offers 1–6 month fixed-term business finance with daily or weekly repayments and fast, transparent decisions. 90% of completed applications receive an offer within 4 hours – with clear pricing, no unnecessary hurdles, and a team that knows how to get deals done. Whether a client applies directly or via a broker, we aim to make the funding journey sharp, clean and simple.
OUR MISSION
We are on a mission to back ambition. Disrupting the lines of traditional finance and providing access to ambitious businesses, with capital that moves as fast as they do.
OUR VALUES: C.O.R.E
- Challenge – Ask the hard questions. Improve what you touch.
- Opportunity – Spot it. Shape it. Run with it.
- Resilience – Stay steady. Adapt fast. Keep momentum.
- Edge – Think sharp. Move sharp. Stand out.
We hire people who act fast, think commercially, and bring clarity to everything they do.
THE PERFECT FIT
- A sharp mind and a strong work ethic
- The ability to stay calm, focused and accurate under pressure
- A natural instinct to spot issues, fix them fast, and always look for a better way
- Resilient and a team-first mentality – we challenge each other daily, but we back each other even harder
- A bias for clarity, action and ownership
- A desire to go beyond the job description and raise the bar
THE ROLE
As an Early Stage Arrears Collections Manager, you’ll play a key role in managing relationships with existing Elect Capital customers; managing accounts in early stage arrears which is a pre-cursor to late stage arrears / recovery processes. This role is ideal for someone who’s commercial, proactive, and thrives on delivering value through human connection.
Key Responsibilities
- Managing the performance of the loan book via contacting customers (omnichannel) to resolve missed / overdue payments as part of our internal debt collection processes
- Continuous Improvement: Contribute to refining collections frameworks, policies, and decision-making processes
- Reporting: devise and provide feedback / reporting suitable for senior management / shareholders / investors
- Technology & Analytics: work alongside the Tech and Analytics teams to enhance our collections processes
Key Skills & Experience
- 2+ years of experience in UK based Debt Collection (SME specific preferred but not essential)
- Excellent relationship-building and communication skills
- The ability to prioritise under pressure in a fast-moving environment
- An analytical mindset with a practical, problem‑solving approach
- Attention to detail with a commitment to accuracy and efficiency
- A proactive attitude in suggesting innovative solutions and process improvements
Our Offer?
- A fast, focused environment where your impact is immediate
- Ownership over your work and a voice in how we improve
- Opportunities to grow with a company that’s scaling quickly
- A team that values clarity, pace, and practical thinking
- Competitive salary and path for progression
- A chance to contribute to a mission-driven company
Seniority level: Associate
Employment type: Full-time
Job function: Business Development
Early Stage Arrears Collections Manager in England employer: Elect Capital
Contact Detail:
Elect Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Stage Arrears Collections Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Elect Capital tick and how you can contribute to their mission. Tailor your responses to show how your skills align with their goals – they love a proactive attitude!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Early Stage Arrears Collections Manager role. Highlight your experience in debt collection and your knack for building relationships. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application seen. Plus, it shows you’re serious about joining the team at Elect Capital. Keep an eye on our careers page for new opportunities that match your skills.
We think you need these skills to ace Early Stage Arrears Collections Manager in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being an Early Stage Arrears Collections Manager with us at Elect Capital.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in debt collection and any relevant skills that align with our values of Challenge, Opportunity, Resilience, and Edge. We love seeing how you can bring clarity and action to the role!
Be Clear and Concise: In your written application, clarity is key. Keep your language straightforward and avoid jargon. We appreciate a well-structured application that gets straight to the point, showing us how you can contribute to our mission of backing ambition.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take that first step with us.
How to prepare for a job interview at Elect Capital
✨Know Your Numbers
As an Early Stage Arrears Collections Manager, you'll need to demonstrate your understanding of debt collection metrics. Brush up on key performance indicators and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Communication Skills
This role is all about building relationships, so be prepared to share examples of how you've effectively communicated with clients in the past. Highlight your ability to resolve conflicts and maintain a positive rapport, even under pressure.
✨Demonstrate Problem-Solving Abilities
Elect Capital values a proactive approach to challenges. Think of specific instances where you've identified issues and implemented solutions in your previous roles. Be ready to explain your thought process and the outcomes of your actions.
✨Emphasise Continuous Improvement
The company is looking for someone who can contribute to refining processes. Prepare to discuss any experience you have with improving frameworks or policies in collections. Show that you're not just about maintaining the status quo but are eager to innovate.