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For Companies At a Glance
- Tasks: Manage customer orders and support clients from enquiry to delivery.
- Company: Dynamic company focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a vibrant team and make a difference in customer service.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for a proactive and customer-focused Customer Service & Sales Administrator to:
- Manage UK & international customer orders from enquiry to delivery
- Prepare quotes, sales orders, packing lists and invoices in NAV
- Coordinate shipping, logistics, and export documentation
- Liaise with internal teams to ensure timely dispatch of goods
- Support customers with basic technical queries
- Maintain accurate records
Sales Administrator / Customer Service Administrator in Stevenage employer: Elecro Engineering Ltd
Contact Detail:
Elecro Engineering Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator / Customer Service Administrator in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and sales administration. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your previous work or achievements that highlight your ability to manage orders and support customers effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Administrator / Customer Service Administrator in Stevenage
Some tips for your application 🫡
Show Your Customer Focus: We want to see how you put customers first! In your application, highlight any experience you've had in customer service or sales. Share specific examples of how you've gone the extra mile to help a customer.
Be Proactive in Your Approach: Since we're looking for someone proactive, make sure to showcase your initiative. Talk about times when you took charge of a situation or improved a process. This will show us you're ready to jump in and make things happen!
Get Technical (Just a Bit): You don’t need to be a tech whiz, but if you have experience with systems like NAV or handling logistics, let us know! Mention any relevant software or tools you've used that could help in managing orders and documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Elecro Engineering Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of the role. Familiarise yourself with order management processes, logistics, and customer service best practices. This will help you answer questions confidently and show that you're proactive and knowledgeable.
✨Showcase Your Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your customer-focused mindset.
✨Get Comfortable with NAV
If you have experience with NAV or similar systems, be ready to discuss it. If not, do a bit of research to understand how it works. Being able to talk about your familiarity with sales order processing software will give you an edge.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company's approach to customer service, or how they handle logistics challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.