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- Tasks: Manage customer orders and support with technical queries in a dynamic environment.
- Company: Join a proactive team focused on customer satisfaction and sales excellence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced role with a chance to develop your career in sales and administration.
- Why this job: Be the key link between customers and our products, making a real difference.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We're looking for a proactive and customer-focused Customer Service & Sales Administrator to:
- Manage UK & international customer orders from enquiry to delivery
- Prepare quotes, sales orders, packing lists and invoices in NAV
- Coordinate shipping, logistics, and export documentation
- Liaise with internal teams to ensure timely dispatch of goods
- Support customers with basic technical queries
- Maintain accurate records
Sales Administrator and Customer Service Advisor in Stevenage employer: Elecro Engineering Ltd
Contact Detail:
Elecro Engineering Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator and Customer Service Advisor in Stevenage
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the role of a Sales Administrator and Customer Service Advisor. Highlight your experience with managing orders and liaising with teams, as this is key for the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Sales Administrator and Customer Service Advisor in Stevenage
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your proactive approach.
Be Detail-Oriented: Since this role involves managing orders and preparing documentation, it's crucial to showcase your attention to detail. Mention any experience you have with handling logistics or administrative tasks where accuracy was key.
Familiarise Yourself with NAV: If you have experience with NAV or similar systems, make sure to mention it! If not, don’t worry—just express your willingness to learn and adapt quickly. We appreciate a can-do attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Elecro Engineering Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of the role. Familiarise yourself with customer order management, sales processes, and logistics. Being able to discuss how you would handle specific scenarios will show that you're proactive and ready to jump in.
✨Show Off Your Customer Service Skills
Prepare examples of how you've successfully dealt with customer queries in the past. Highlight your ability to remain calm under pressure and how you’ve gone the extra mile for customers. This will demonstrate your customer-focused approach.
✨Get Comfortable with NAV
If you have experience with NAV or similar systems, be ready to talk about it. If not, do a bit of research on how it works and its importance in managing sales orders and invoices. Showing that you’re willing to learn can really impress them.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s processes, team dynamics, and how they measure success in this role. This shows that you’re genuinely interested and engaged, plus it gives you a chance to assess if the company is the right fit for you.