At a Glance
- Tasks: Lead IT infrastructure, manage ERP systems, and drive digital transformation.
- Company: Join a forward-thinking company focused on innovation and technology.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a tech-driven environment.
- Why this job: Make a real impact by enhancing business efficiency through technology.
- Qualifications: Experience in IT management, ERP systems, and strong problem-solving skills.
The predicted salary is between 49500 - 60500 £ per year.
The IT & Business Services Manager is responsible for the management, development, security and continuous improvement of the company's IT infrastructure, business systems and digital services. The role provides operational and strategic leadership across ERP systems, business applications, cyber security, data reporting, infrastructure, user support and technology-enabled business improvement. Working closely with all departments, the postholder will ensure systems are secure, reliable and aligned to business objectives while driving efficiencies through technology, process improvement and data-driven decision making.
- Business Systems & ERP Management
- Act as the business owner and administrator for Epicor ERP and related business systems.
- Manage user accounts, permissions, security roles and system access controls.
- Develop and maintain system customisations, dashboards, reports, workflows and data structures.
- Lead ERP upgrades, testing, deployment and user acceptance activities.
- Troubleshoot and resolve system issues, liaising with external providers where required.
- Support business functions in maximising the effectiveness of ERP solutions.
- Ensure data integrity, system availability and operational performance.
- Identify opportunities to automate business processes and improve system utilisation.
- IT Infrastructure & Service Delivery
- Manage day-to-day IT operations across the business.
- Provide first and second-line support for hardware, software and business applications.
- Maintain IT assets including desktops, laptops, mobile devices, printers, displays and associated equipment.
- Coordinate onboarding and offboarding activities, ensuring appropriate provisioning of equipment and system access.
- Manage relationships with group IT services and third-party providers.
- Support network, server and cloud-based infrastructure environments.
- Maintain asset registers and technology lifecycle planning.
- Ensure effective disaster recovery and business continuity arrangements are maintained.
- Cyber Security & Information Governance
- Maintain and continuously improve the organisation's cyber security posture.
- Administer access control systems, CCTV, alarms and related security technologies.
- Manage cyber security compliance requirements for customers including Rolls-Royce, GE Aerospace and other regulated sectors.
- Support security audits, assessments and supplier compliance reviews.
- Manage SSL certificates, domain security and authentication controls.
- Develop and maintain IT policies, procedures and security standards.
- Investigate security incidents and coordinate remediation activities.
- Business Intelligence, Reporting & Data Management
- Develop, maintain and enhance Power BI dashboards and reporting solutions.
- Deliver management information and performance reporting across all departments.
- Support reporting requirements from ERP and other business systems.
- Promote data accuracy, governance and reporting best practice.
- Work with stakeholders to identify reporting needs and develop actionable insights.
- Support business planning through meaningful management information and analytics.
- Business Applications & Digital Solutions
- Manage internally developed and bespoke business applications.
- Support quality, compliance, maintenance, calibration, engineering and HR systems.
- Ensure business applications remain reliable, secure and fit for purpose.
- Identify opportunities for digitalisation and process automation.
- Coordinate enhancements, upgrades and supplier-led developments.
- Maintain documentation and user guidance for business systems.
- Continuous Improvement & Project Management
- Lead technology-enabled continuous improvement initiatives.
- Deliver projects that improve business efficiency, productivity and user experience.
- Work collaboratively with departmental leaders to identify improvement opportunities.
- Support manufacturing, warehousing, quality and finance process improvements.
- Develop business cases and project plans for system enhancements and IT investments.
- Monitor project delivery, risks and benefits realisation.
- Supplier & Contract Management
- Manage relationships with software vendors, service providers and technology partners.
- Oversee licensing compliance for Microsoft, Adobe, Autodesk, Vericut, Q-Pulse and other business-critical applications.
- Manage support contracts, renewals and subscriptions.
- Monitor supplier performance against agreed service levels.
- Support procurement activities relating to IT equipment and services.
- Budget & Governance
- Prepare and manage the annual IT budget.
- Monitor expenditure and ensure value for money from technology investments.
- Develop and maintain IT governance processes and controls.
- Produce regular reports on performance, risks, projects and improvement activities.
- Ensure compliance with organisational and customer-specific requirements.
IT & Business Systems Manager in Nelson employer: ELE Advanced Technologies Ltd
Join our dynamic FHD team as a Quality Inspector, where you will thrive in a fast-paced engineering environment dedicated to precision and quality. We offer a supportive team culture that prioritises continuous improvement and professional development, alongside a competitive salary and benefits package. This is an excellent opportunity for those passionate about quality assurance to make a meaningful impact in the manufacturing process.
Contact Details:
ELE Advanced Technologies Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT & Business Systems Manager in Nelson
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ELE Advanced Technologies Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ELE Advanced Technologies Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ELE Advanced Technologies Ltd!
✨Direct Apply to ELE Advanced Technologies Ltd
Let's not forget to apply directly through the ELE Advanced Technologies Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Business Systems Manager in Nelson
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ELE Advanced Technologies Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ELE Advanced Technologies Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ELE Advanced Technologies Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
