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For Companies At a Glance
- Tasks: Build relationships with customers and introduce new services.
- Company: Eldredge Furniture is dedicated to delivering value to customers and employees.
- Benefits: Earn a base salary of £30,000 plus uncapped commission and enjoy professional development opportunities.
- Why this job: Join a vibrant culture with team socials and a chance to make a social impact.
- Qualifications: Achievement-focused, analytical, curious, resilient, and possess a valid driving licence.
- Other info: Entry-level position with clear progression opportunities within 12–24 months.
The predicted salary is between 21600 - 36000 £ per year.
Looking to kick-start or continue your career in tech sales? Seeking a sales role with no cold calling? Interested in joining a world class organisation with a real purpose? If you answered yes to those questions, this could be the role for you.
Recruitment Event
Thursday 22nd January
Company
Regularly recognised for being a great place to work and recognised as one of the best Tech companies to work for in 2024, this business is going through significant growth and looking for people like you to help join them on their journey. In short, they help other businesses ensure they\’re getting the most out of the Microsoft products that they use. Whether that being keeping their business secure from cyber-attacks, ensuring they\’re fully utilising the benefits of the cloud or simply getting the most of the day-to-day Microsoft 365 applications. The company is very purpose driven in its mission to become a world class organisation. They truly care about delivering value to their customers & their employees.
The Role
As Client Success Executive, you\’ll be responsible for introducing yourself to current customers as you look to build relationships and introduce new service lines.
Responsibilities Will Include
- Outreach – You\’ll be contacting current customers, predominantly using the phone but also by email & LinkedIn.
- Building Relationships – You\’ll be the face of the business and responsible for creating and building long lasting relationships.
- Research – Before reaching out to customers, you\’ll do your due-diligence and background research into the business so you can have the most impact possible when getting in touch.
- Becoming an Expert – Whilst you won\’t be expected to be an expert straight away, you\’ll be keeping up to date with new products and releases so you can continue to be credible with your customers.
What\’s In It for You
- Earning Potential – Your base salary will be £30,000 and you\’ll have the opportunity to earn commission on top from day one (OTE of £45,000 in year 1, but it\’s completely uncapped).
- Professional Development – As well as being enrolled on to the Prime Sales Academy (a 12-week training programme), you\’ll receive comprehensive technical training from the business and be able to learn from very successful senior sellers in the business.
- Progression – In 12-24 months you will be progressing in the role, whether that becoming a Client Success Manager or just progressing the size and complexity of deals that you will be working on.
- CSR – The business actively contributes a % of their profit to charity, highlighting the type of business and organisation you\’ll be representing.
- Culture – Quarterly team socials and a yearly \’festival\’ where all of the offices get together to celebrate each other\’s achievements.
What are they looking for?
- Achievement Focus – Someone that is proud of their achievements and wants to be top of the sales leaderboards.
- Intelligence – No, you don\’t have to be a graduate or have been to university! However, a strong level of intelligence is required as you will be engaging with Finance Directors and Chief Financial Officers.
- Curiosity – you will naturally want to seek to understand and if you don\’t know the answer to a customer\’s question, you will go away and find it out.
- Resilience & Grit – It won\’t be an easy role and there will be plenty of occasions where things won\’t go your way. You\’ll be someone that has had to deal with adversity and setbacks previously.
- Growth Mindset – you will coachable and always be looking for ways to improve professionally.
- Driving Licence – You will be required to visit clients in-person a couple of times a month, so a licence is essential!
Interested in finding out more? Apply now!
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Graduate Client Success Executive employer: Eldredge Furniture
Contact Detail:
Eldredge Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Success Executive
✨Tip Number 1
Familiarise yourself with Eldredge Furniture's products and services. Understanding what they offer will help you engage more effectively with customers and demonstrate your commitment to the role.
✨Tip Number 2
Leverage LinkedIn to connect with current employees at Eldredge Furniture. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your achievements and how they relate to the role. Highlighting your past successes can showcase your achievement focus and resilience, traits that are highly valued in this position.
✨Tip Number 4
Stay updated on industry trends and customer service best practices. This knowledge will not only enhance your credibility but also show your curiosity and willingness to learn, aligning with the company's growth mindset.
We think you need these skills to ace Graduate Client Success Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Graduate Client Success Executive role. Emphasise any customer service or relationship-building experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Eldredge Furniture that resonate with you, and explain how your background makes you a great fit for their team.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to succeed in a sales or customer success environment. This could be sales targets met, customer satisfaction scores, or successful projects.
Research the Company: Familiarise yourself with Eldredge Furniture’s mission, values, and recent developments. This knowledge will help you tailor your application and prepare for potential interview questions about the company.
How to prepare for a job interview at Eldredge Furniture
✨Research the Company
Before your interview, take some time to research Eldredge Furniture. Understand their mission, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Relationship-Building Questions
Since the role focuses on building relationships with customers, be ready to discuss your past experiences in customer service or relationship management. Think of specific examples where you successfully built rapport or resolved conflicts.
✨Showcase Your Curiosity
Demonstrate your willingness to learn by asking insightful questions about the company’s products and services. This will highlight your curiosity and eagerness to become an expert in the field, which is crucial for this role.
✨Exhibit Resilience and Grit
Be prepared to discuss challenges you've faced in previous roles and how you overcame them. This will showcase your resilience and grit, qualities that are highly valued in a client success position.
