Contract: Full-time 12 month FTC
Tenant: Nespresso, Fenwick
Positions open: 1
We are looking for a proactive and commercially driven Retail Supervisor to join the team at our Fenwick, Newcastle location.
Nespressois a name synonymous with luxury, innovation and sustainability. Now we would like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving.
Your key responsibilities will include:
- Completing shop floor observations and providing feedback to the team in line with management support.
- Utilising customer experience and everyday coaching across the team.
- Delivering a high standard of customer service.
- Facilitating team training sessions.
- Taking accountability for managing and resolving escalated complaints.
- Monitoring and leading on internal control processes.
For your chance to win a £50 Eldon Square Gift Card!
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Retail Supervisor – Nespresso, Fenwick in Newcastle upon Tyne employer: Eldon Square
Swarovski in Newcastle upon Tyne is an excellent employer, offering a vibrant work culture where passion for fashion and exceptional customer service are celebrated. With competitive salaries, generous staff discounts, and ample opportunities for career development, employees can thrive both personally and professionally while contributing to a renowned luxury brand.
