Housing Admin & Resident Services Coordinator in London
Housing Admin & Resident Services Coordinator

Housing Admin & Resident Services Coordinator in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide admin support, manage tenant enquiries, and ensure accurate record-keeping.
  • Company: Community-focused housing association in the heart of London.
  • Benefits: Opportunity to make a positive impact and develop valuable skills.
  • Why this job: Join a mission-driven team and contribute to community well-being.
  • Qualifications: Organised, customer-focused, and able to handle diverse tasks.
  • Other info: Great chance for personal growth in a supportive environment.

The predicted salary is between 28800 - 43200 £ per year.

A community-focused housing association in the City of London is seeking a dedicated Housing Administrator. In this role, you will provide essential administrative support to the housing management team, manage tenant enquiries, and ensure accurate record-keeping in compliance with GDPR.

The ideal candidate is organized, customer-focused, and can handle diverse administrative tasks effectively. This position offers an opportunity to contribute positively to the community and support the mission of the organization.

Housing Admin & Resident Services Coordinator in London employer: Eldon Housing Association

As a community-focused housing association located in the vibrant City of London, we pride ourselves on fostering a supportive and inclusive work culture that values employee contributions. Our team enjoys comprehensive benefits, opportunities for professional development, and the chance to make a meaningful impact in the lives of residents. Join us to be part of a mission-driven organisation that prioritises community well-being and personal growth.
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Contact Detail:

Eldon Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Admin & Resident Services Coordinator in London

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation's mission and values. Show them you’re not just another candidate; demonstrate your passion for community-focused work and how your skills align with their goals.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common questions related to housing administration and customer service to nail those responses.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our community-focused team.

We think you need these skills to ace Housing Admin & Resident Services Coordinator in London

Administrative Support
Customer Service
Record-Keeping
GDPR Compliance
Organisational Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Team Collaboration
Tenant Enquiries Management
Community Engagement

Some tips for your application 🫡

Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle various responsibilities while keeping everything in order, just like you would in the Housing Admin role.

Customer Focus is Key: Make sure to emphasise your customer service experience. We’re looking for someone who can handle tenant enquiries with a friendly and professional approach, so share examples of how you've done this in the past.

Be GDPR Savvy: Since record-keeping and compliance are crucial, mention any experience you have with GDPR or data protection. We appreciate candidates who understand the importance of keeping information secure and confidential.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Eldon Housing Association

✨Know Your Stuff

Before the interview, make sure you understand the role of a Housing Administrator. Familiarise yourself with the key responsibilities, such as managing tenant enquiries and ensuring compliance with GDPR. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Organisational Skills

Since the job requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and keep track of important records, as this will demonstrate your suitability for the role.

✨Customer Focus is Key

As a Housing Admin & Resident Services Coordinator, you'll be dealing with tenants regularly. Think of specific instances where you've provided excellent customer service. Highlight your communication skills and how you handle difficult situations, as this will show that you can maintain a positive relationship with residents.

✨Align with Their Mission

Research the housing association's mission and values. During the interview, express how your personal values align with theirs and how you can contribute positively to the community. This connection can set you apart from other candidates and show that you're not just looking for any job, but are genuinely invested in their cause.

Housing Admin & Resident Services Coordinator in London
Eldon Housing Association
Location: London
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