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- Tasks: Support housing management with admin tasks and help tenants with their enquiries.
- Company: Community-focused organisation dedicated to making a difference in people's lives.
- Benefits: Flexible part-time hours, community impact, and valuable experience.
- Why this job: Join a team that truly cares about improving lives and supporting the community.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Opportunity to grow your skills in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Are you an organised, customer-focused professional looking to make a real difference in people's lives? We are seeking a dedicated Housing Administrator to join our team. If you would like to make a difference and contribute to the community and surrounding areas, we would love to hear from you.
Key Responsibilities:
- Provide office administrative support for Housing Management functions.
- Managing incoming calls and handling all general tenant and new applicant enquiries.
- Note taking at relevant meetings if required e.g. lettings panel, hardship fund panel, meetings with other agencies and tenant meetings.
- Update tenant records with new information, documents, communications while ensuring GDPR compliance.
- Accurate data inputting onto the Housing Management System.
- Update external systems to advertise voids.
- Creating tenancy and housing enquiry packs.
- Assisting the Senior Housing Officer with all communications to tenants, e.g. rent review letters, quarterly statements et.al.
- Arranging collection or delivery of Landlord post to the Bardsley Court office.
- Managing inventory and ordering office supplies to ensure smooth office operation.
- Any other ad hoc administrative duties required.
Housing Administrator Part-Time in Croydon employer: Eldon Housing Association
Contact Detail:
Eldon Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator Part-Time in Croydon
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they contribute to the community. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills. As a Housing Administrator, you'll be handling tenant enquiries and managing calls. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you understand if the role is right for you. Think about what you want to know about the team dynamics or the challenges they face.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team.
We think you need these skills to ace Housing Administrator Part-Time in Croydon
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, just like you would in the role of Housing Administrator.
Customer Focus is Key: Since this role is all about helping people, let us know about your customer service experience. Share examples of how you've made a difference for others, as that’s what we’re all about at StudySmarter!
Be Detail-Oriented: Accuracy is crucial in this position, especially when it comes to data inputting and managing tenant records. Make sure your application is free from errors and showcases your attention to detail.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Eldon Housing Association
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Administrator. Familiarise yourself with terms like GDPR compliance and data inputting on housing management systems. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it’s managing multiple tasks or keeping records up to date, having specific anecdotes ready will help you stand out as the perfect fit for this role.
✨Customer Focus is Key
Since the role involves handling tenant enquiries, be prepared to discuss how you’ve successfully managed customer interactions in the past. Highlight your ability to listen, empathise, and resolve issues effectively, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in contributing to the community and helps you gauge if the company is the right fit for you.
