At a Glance
- Tasks: Welcome new residents and manage their admissions with care and efficiency.
- Company: Join Eldercare, a purpose-driven organisation that values respect and connection.
- Benefits: Salary packaging, ongoing training, and a supportive team environment.
- Other info: Diverse and inclusive workplace committed to equality and respect.
- Why this job: Make a real difference in people's lives during significant transitions.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 28800 - 48000 £ per year.
As a Resident Admissions Coordinator, you'll play a key role in welcoming new residents into the Eldercare community. You'll manage residential enquiries and applications with accuracy, efficiency and genuine care - ensuring every person feels supported from their very first interaction with us.
With your exceptional communication and relationship‑building skills, you'll guide applicants and their families through a seamless admissions process, connect them with suitable vacancies and provide clear communication and compassionate support during what can be a significant life transition. You'll work closely with both internal teams and external stakeholders to deliver a smooth, positive and professional experience for every resident entering aged care at Eldercare.
What you will bring:
- Experience not required, just a great attitude and willingness to learn
- A customer-focused mindset that strives to deliver exceptional service every time
- Excellent communication and interpersonal skills, with the ability to listen to and empathise with applicants
- Sound organisational and time management skills that enable you to manage competing demands
- Confidence discussing financial and contractual terms
- The successful candidate must have a valid driver's licence, and willingness to obtain an annual flu vaccination and national police check
Why Choose Eldercare?
- Be part of a purpose-driven organisation that values respect, accountability and connection
- Salary packaging options to increase your take-home pay
- Ongoing training and development opportunities
- Join a team that feels more like family
Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
Eldercare is proud to provide a smoke-free environment across all sites.
Resident Admissions Coordinator in Eastwood employer: Eldercare
Eldercare is an exceptional employer that prioritises a supportive and inclusive work culture, making it a fantastic place for those looking to make a meaningful impact in the lives of others. With ongoing training and development opportunities, employees are encouraged to grow within the organisation while enjoying benefits like salary packaging to enhance their take-home pay. Located in Eastwood, Eldercare fosters a family-like atmosphere where respect, accountability, and connection are at the forefront, ensuring every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Admissions Coordinator in Eastwood
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Eldercare. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Resident Admissions Coordinator, you'll need to be a pro at listening and empathising. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed competing demands in the past. This will demonstrate your ability to handle the busy nature of the role and reassure them that you can keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Eldercare family. Don’t miss out on this opportunity!
We think you need these skills to ace Resident Admissions Coordinator in Eastwood
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about supporting new residents and their families during this important transition.
Be Clear and Concise:Make sure your application is easy to read and straight to the point. Use clear language to describe your skills and experiences, so we can quickly see how you fit into our team at Eldercare.
Highlight Your Communication Skills:Since this role involves a lot of interaction with residents and their families, emphasise your communication abilities. Share examples of how you've effectively listened and empathised with others in the past.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at Eldercare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Resident Admissions Coordinator. Familiarise yourself with the admissions process and think about how you can contribute to making it seamless for new residents and their families.
✨Showcase Your Communication Skills
Since this role requires exceptional communication and interpersonal skills, prepare examples from your past experiences where you've successfully communicated with others. Think about times when you’ve shown empathy and support, as these qualities are crucial in this position.
✨Demonstrate Your Customer-Focused Mindset
Be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to help someone, especially in challenging situations. This will show that you have the right attitude and willingness to learn, which is what they’re looking for.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they support new employees. This not only shows your interest in the role but also helps you gauge if Eldercare is the right fit for you.
