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- Tasks: Ensure high-quality care and drive continuous improvement in aged care services.
- Company: Join Eldercare, a leading not-for-profit aged care provider with a compassionate culture.
- Benefits: Competitive salary, salary packaging, ongoing training, and modern facilities.
- Why this job: Make a real difference in the lives of older Australians while growing your career.
- Qualifications: Experience in quality or compliance, strong communication skills, and a current driver’s licence.
- Other info: Be part of a supportive team that values diversity and inclusion.
The predicted salary is between 43200 - 68800 £ per year.
Join Eldercare as a Quality & Improvement Advisor at the Eldercare Head Office, Eastwood. This is a Full Time Fixed Term position until April 2027 (part time negotiable) with a remuneration of $82,400/year + Super.
At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care. We are committed to delivering exceptional care and support to older South Australians. As one of the state’s leading not-for-profit aged care providers, we foster a compassionate and inclusive work environment where every team member is valued. By joining Eldercare, you will become part of a team that prioritises integrity, collaboration, and continuous improvement. With a strong focus on learning and development, we’ll support you as you grow your career.
About The Role
As a Quality & Improvement Advisor, you will play a key role in ensuring Eldercare continues to deliver safe, high-quality care and meaningful experiences for residents across our aged care homes. Working closely with site leaders, clinical teams, and the broader Governance, Risk and Compliance function, you will support the monitoring of care delivery, evaluate compliance with the Aged Care Quality Standards, and drive continuous improvement across our sites.
Your work will span routine quality audits, targeted monitoring activities, feedback and incident analysis, and the maintenance of various site Continuous Improvement Plans. You will partner with staff and residents to strengthen engagement in quality initiatives and champion a culture where person-centred care, continuous improvement, and excellence are at the core of everyday practice. This is a hands-on, relationship-focused role that requires regular travel to Eldercare sites and active participation in resident forums, operational meetings, and compliance activities. You will contribute to quality reporting, support regulatory audits, and collaborate across teams to ensure Eldercare consistently meets - and strives to exceed - industry standards.
What You Will Bring
- Experience in quality, compliance, or governance (ideally in aged care or community health).
- Strong communication and relationship-building skills across diverse groups.
- Solid administrative and digital skills, including confident use of Excel.
- Ability to analyse feedback/data to identify risks and improvement opportunities.
- Strong organisation, judgement, and the ability to work independently and in a team.
- Understanding of the Aged Care Act, Aged Care Quality Standards and the Aged Care regulatory environment.
- Current driver’s licence.
Why Choose Eldercare?
- Be part of a purpose-driven organisation that values compassion and community.
- Salary packaging options to increase your take-home pay.
- Ongoing training and development opportunities.
- Work in modern facilities with on-site parking.
- Enjoy the variety of working across different locations.
- Join a team that feels more like family.
Ready to Join Us?
To read the Job and Person Specification click here. To apply for this role, please click the apply button and for more information, please contact Kerry Constantine, Quality & Compliance Manager at kerry.constantine@eldercare.net.au. Applications close 6pm Tuesday 10th February, however, applications will be considered as they are received and interviews may commence immediately.
To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.
Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.
Eldercare encourages respectful relationships and does not accept any form of gender-based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse. All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
Quality & Improvement Advisor in Eastwood employer: Eldercare
Contact Detail:
Eldercare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Improvement Advisor in Eastwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Eldercare on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the Aged Care Quality Standards and think about how your experience aligns with Eldercare's mission. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your thoughts clearly and confidently, especially when discussing your quality and compliance experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Eldercare family.
We think you need these skills to ace Quality & Improvement Advisor in Eastwood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Quality & Improvement Advisor. Use keywords from the job description to show that you understand what Eldercare is looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it’s your communication skills or your ability to analyse data, give us a glimpse of how you can contribute to our mission at Eldercare.
Be Person-Centred: Since this role is all about delivering quality care, make sure to emphasise your commitment to person-centred approaches. Share any experiences where you’ve put residents or clients at the heart of your work.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Eldercare.
How to prepare for a job interview at Eldercare
✨Know Your Aged Care Standards
Familiarise yourself with the Aged Care Quality Standards and the Aged Care Act. Being able to discuss these in your interview will show that you understand the regulatory environment and are ready to contribute to Eldercare's mission of delivering high-quality care.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles, especially in diverse teams. This is crucial for a Quality & Improvement Advisor, as you'll need to collaborate with various stakeholders to drive continuous improvement.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've used data analysis to identify risks or improvement opportunities in past positions. Bring specific examples that highlight your ability to evaluate feedback and implement changes effectively.
✨Emphasise Your Commitment to Continuous Improvement
Eldercare values a culture of continuous improvement, so share your experiences where you've championed quality initiatives. Talk about how you’ve engaged others in these efforts and the positive outcomes that resulted from your actions.
