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- Tasks: Analyse processes and improve workflows to enhance care delivery at Eldercare.
- Company: Join a leading not-for-profit aged care provider committed to exceptional support.
- Benefits: Enjoy salary packaging, hybrid work options, and a diverse, inclusive culture.
- Other info: Be part of a compassionate team that values integrity and collaboration.
- Why this job: Make a real difference in the lives of older Australians while growing your career.
- Qualifications: 3-5 years in business analysis with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Eldercare as a Business Analyst within the Portfolio Management Office.
Location: Eastwood
Type: Full Time Fixed Term (2 Year Contract)
At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care. We are committed to delivering exceptional care and support to older South Australians. As one of the state’s leading aged care providers, we foster a compassionate and inclusive work environment where every team member is valued. By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement.
About the Role
As a Business Analyst in Eldercare’s Portfolio Management Office, you’ll help the organisation understand how work is done today and shape how it can be done better in the future. Your focus will be on analysing processes, engaging with people across the business, and turning what you learn into clear, practical documentation and solutions. You’ll work closely with project teams, operational leaders, and IT to map current workflows, gather requirements, and identify opportunities for improvement and efficiency. This role suits someone who is comfortable being pragmatic - someone who can stay focused on what matters, avoid getting lost in unnecessary detail, and help guide stakeholders toward workable, scalable outcomes. Building rapport will be key. You’ll spend time with teams across Eldercare, listening, asking the right questions, and translating their needs into solutions that support both day‑to‑day operations and broader strategic goals. Your work will contribute directly to successful project delivery, smoother processes, and better use of technology across the organisation.
What You Will Bring
- 3–5 years of experience in a business analysis role, ideally within a project environment
- A collaborative mindset and willingness to work effectively within a team environment
- Strong communication skills and the ability to build rapport and manage stakeholder relationships
- Solid analytical and problem‑solving capability, with experience analysing complex issues and developing practical solutions
- Experience in process modelling, process analysis, and requirements specification
- Proficiency with business analysis tools, techniques, and documentation practices
- Ability to work independently while also contributing positively to diverse teams
- Strong attention to detail and a commitment to producing quality work
- Flexibility to adapt to changing project needs and shifting priorities
Why Choose Eldercare?
- Not-for-profit salary packaging benefits
- Inclusive, respectful, and diverse workplace culture
- Commitment to staff safety, wellbeing, and inclusion
- Fostering innovation to improve the lives of older Australians
- Opportunity to work on a range of projects
- Hybrid working arrangements available
To view the Job and Person Specification for this role please click here. For more information about the role, please contact recruitment@eldercare.net.au. Please note that we do not accept applications via email. We will be reviewing applications as they are received and will act quickly to secure the right person.
To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.
Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.
Eldercare encourages respectful relationships and does not accept any form of gender-based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse. All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
Business Analyst PMO in Eastwood employer: Eldercare
Contact Detail:
Eldercare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst PMO in Eastwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Eldercare on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Eldercare's mission and values. Think about how your experience aligns with their commitment to exceptional care and support for older Australians. Show them you're not just a fit for the role, but for the culture too!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific examples of how you've tackled complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Eldercare team and contributing to their mission.
We think you need these skills to ace Business Analyst PMO in Eastwood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience in process analysis and stakeholder engagement, as these are key for us at Eldercare.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you've successfully analysed processes or improved workflows. We love seeing practical applications of your expertise.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. This will reflect your ability to create clear documentation, which is crucial for the role.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure you submit your application there. It’s quick and easy, and ensures your application gets to the right place!
How to prepare for a job interview at Eldercare
✨Know Your Stuff
Before the interview, dive deep into Eldercare's mission and values. Understand how your experience as a Business Analyst aligns with their commitment to delivering exceptional care. This will help you articulate how you can contribute to their goals.
✨Showcase Your Collaboration Skills
Eldercare values teamwork, so be ready to share examples of how you've successfully collaborated with diverse teams in the past. Highlight specific instances where your communication skills helped build rapport and drive projects forward.
✨Be Pragmatic and Solution-Oriented
Prepare to discuss how you've tackled complex issues in previous roles. Focus on your analytical skills and provide concrete examples of how you've identified opportunities for improvement and implemented practical solutions.
✨Ask Insightful Questions
During the interview, engage with your interviewers by asking thoughtful questions about their current processes and challenges. This shows your genuine interest in the role and helps you understand how you can make a meaningful impact at Eldercare.