Elder is seeking a Customer Experience Advisor to act as the face of our fast-growing care tech platform. You will manage a portfolio of families and carers, resolve queries with empathy, and drive customer satisfaction and retention across multiple channels.
Working with Senior Account Executives, you’ll promote self-serve tools, handle escalations, and contribute to continuous CX improvements while upholding Elder’s values. Hybrid office, some weekend shifts.
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Remote CX Advisor — Transforming Families' Care Experience employer: Elder
Elder is an exceptional employer that prioritises the well-being of its team, offering a competitive salary, generous holiday allowance, and the flexibility to work remotely. With a strong focus on employee growth through learning budgets and a supportive work culture, you will be part of a diverse and passionate team dedicated to making a meaningful impact in elderly care. Join us at one of Europe’s fastest-growing scale-ups and contribute to a cause that truly matters.
