Elder HQ is hiring an Account Executive to own a portfolio of families from care start, ensuring they are supported and retained. You will make proactive calls, use dashboards and risk scores to prevent churn, and collaborate with Sales to transition families to ongoing care.
The role emphasizes empathy, data-driven decisions, and ownership of outcomes. The position is hybrid, with in-office days on Wednesdays and Thursdays at our London Old Street location.
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Account Executive, Customer Success & Retention (Hybrid) employer: Elder HQ
Elder is an exceptional employer, offering a unique opportunity to work in the vital field of elderly care while enjoying a supportive and inclusive work culture. With competitive salaries, generous holiday allowances, and a commitment to employee growth through learning budgets and remote working options, you will be empowered to make a meaningful impact in the lives of families across the UK. Join a passionate team at one of Europe’s fastest-growing scale-ups, where your contributions are valued and your career can flourish.
