Elder is a UK live-in and visiting care introductory agency. We match self-employed carers with older people so they can stay in their own homes rather than move into residential care. Around 500 families use Elder at any one time, and about 14,000 days of care are arranged through the platform every month. Elder is an introductory agency rather than a regulated care provider. Carers are self-employed and contract directly with the customer. Compliance administration, standards casework and assurance reporting are their own discipline, and that is what this role is for. You will run our carer compliance operation end to end, own standards casework, and produce the reporting the team runs on.
You will report to the Head of Safety and Trust, who has a regulatory compliance background.
Carer compliance
- Own DBS and PVG orders and renewals end to end, staying ahead of the two-year re-check cycle.
- Check and record right to work, proof of identity, power of attorney, insurance and training certificates, and chase what is missing or expiring.
- Keep the compliance record permanently audit-ready. Handle day-to-day training access and system queries.
Produce the weekly pack: volumes, service-level performance, escalation rates and outstanding compliance items.
• Flag where recurring admin could be automated, templated or made self-serve, and make the case with queue data.
You will not carry out needs assessments or care planning. Two to four years in a compliance or vetting role: pre-engagement checks, document verification, right to work, DBS or
Experience working a case queue to a service-level agreement in a CRM or ticketing system.
- Level 3 safeguarding adults, or a commitment to complete it within three months of joining.
- Working knowledge of the Care Act 2014 and how a concern reaches a local authority.
- Clear written English, discretion with sensitive personal information, and a working grasp of UK GDPR.
Recruitment or staffing compliance, vetting and right to work at volume.
- Local authority or NHS safeguarding business support or screening.
- A clinical qualification, or registration with the NMC, HCPC or Social Work England. Benefits We're a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. Competitive Salary + Excellent Commission
~25 days holiday + bank holidays + (1 extra day of holiday per year worked for first 5 years) (pro rota)
~6 weeks work from anywhere in the world (pro rota)
~ Private Health Insurance
~ Remote working
~ Learning and education budget (pro rota)
~ AND a genuine opportunity to be a very key part of a high-growth business
Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.
Remote Compliance and Standards Officer in Goole employer: Elder Co
Elder is an exceptional employer that prioritises the well-being and development of its team members, offering a competitive salary, generous holiday allowance, and a supportive remote working environment. With a strong focus on employee growth through learning budgets and sponsored socials, you will be part of a diverse and passionate team dedicated to making a meaningful impact in elderly care. Join us at one of Europe’s fastest-growing scale-ups and contribute to a cause that truly matters.
