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- Tasks: Lead a digital inclusion programme to empower residents with essential digital skills.
- Company: Join ELCAP, a community hub transforming lives in Sunderland since 2001.
- Benefits: Flexible hours, community impact, and the chance to develop valuable skills.
- Other info: Work 25 hours a week in a supportive and dynamic environment.
- Why this job: Make a real difference by helping others connect and thrive in the digital world.
- Qualifications: Strong communication skills and a passion for community development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
ELCAP, based in Easington Lane, Sunderland, is a Community Anchor Hub dedicated to improving the lives of local residents since 2001. Supporting approximately 3,000 individuals each week, ELCAP prioritises serving older adults, people with disabilities, and low‑income families. Through services like transport support, social clubs, lunch groups, and community activities, ELCAP addresses challenges like social isolation, health issues, and limited transportation options. ELCAP also serves as a welcoming neighbourhood hub, providing advice, a sense of community, and opportunities to foster connections and independence for all residents.
The Digital Inclusion Lead will design, deliver, and embed a comprehensive digital inclusion programme aimed at reducing digital exclusion across Hetton Ward. The postholder will provide tailored digital skills support to residents, coordinate partnerships, develop a volunteer “Digital Buddy” network, and ensure the programme meets its key performance indicators (KPIs) and long‑term impact goals. The role will focus on building confidence, skills, and access to digital tools, enabling residents to engage with essential online services, education, employment opportunities, and social connections.
Qualities
- Excellent communication skills for engaging with diverse stakeholders and delivering clear, accessible messaging
- Familiarity with community development work and understanding the specific needs of vulnerable populations
- Ability to adapt to various digital tools and platforms
- Experience in designing and executing educational or training programmes is a plus
Details
- 25 Hours a week
- Based in Easington Lane (DH5 0LE)
For further details please visit: https://www.elcap.org.uk/about/vacancies/
Digital Inclusion Lead employer: ELCAP
Contact Detail:
ELCAP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Inclusion Lead
✨Tip Number 1
Network like a pro! Reach out to people in your community or online who are involved with digital inclusion. We can’t stress enough how valuable personal connections can be in landing that role.
✨Tip Number 2
Show off your skills! If you’ve got experience in digital training or community work, make sure to highlight it in conversations. We want to see how you can bring your unique flair to the Digital Inclusion Lead role.
✨Tip Number 3
Prepare for the interview by thinking about real-life examples of how you've helped others with digital skills. We love hearing stories that showcase your impact and passion for community development!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely excited about making a difference.
We think you need these skills to ace Digital Inclusion Lead
Some tips for your application 🫡
Know Your Audience: When writing your application, keep in mind the diverse community ELCAP serves. Tailor your language and examples to show how you can connect with older adults, people with disabilities, and low-income families.
Showcase Your Skills: Highlight your experience with digital tools and community development. We want to see how you've helped others build their digital skills or overcome barriers, so share specific examples that demonstrate your impact.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon, as we want to understand your qualifications without any confusion.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ELCAP
✨Know Your Community
Before the interview, take some time to research ELCAP and its impact on the local community. Understanding their services and the specific needs of the residents will help you demonstrate your commitment to improving lives through digital inclusion.
✨Showcase Your Communication Skills
As a Digital Inclusion Lead, you'll need to engage with diverse stakeholders. Prepare examples of how you've effectively communicated complex information in an accessible way, especially to vulnerable populations. This will highlight your ability to connect with the community.
✨Demonstrate Your Digital Savvy
Familiarise yourself with various digital tools and platforms that could be relevant to the role. Be ready to discuss how you would adapt these tools to meet the needs of residents and enhance their digital skills. Showing your enthusiasm for technology can set you apart.
✨Prepare for Partnership Questions
Since the role involves coordinating partnerships, think about past experiences where you've successfully collaborated with others. Be prepared to discuss how you would build a 'Digital Buddy' network and what strategies you would use to ensure the programme meets its KPIs.