At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the creative and kind team at Jo Malone London.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to engage in exciting events and collaborations.
- Why this job: Be part of a vibrant culture where creativity and kindness thrive.
- Qualifications: Warm, friendly attitude with a passion for storytelling and service.
The predicted salary is between 20610 - 25190 £ per year.
The Stylist at Jo Malone London brings the brand’s generosity to life within our boutiques through exceptional customer service. Fragrant fun, curiosity and kindness are key. In this role, you will entertain visitors from across the globe and showcase The World of Jo Malone London™ to customers, global colleagues, corporate clients, and media contacts. Creativity is our day-to-day focus.
From the signature Hand and Arm massage to hosting wedding consultations, you will help bottle some of their most precious memories. Our services and events, including floral crowns, graffiti artists, chocolate tasting, and cocktail master classes, are the talk of the town.
The primary responsibility is to provide outstanding customer service and deliver on service goals. Other responsibilities include:
- Maintaining the store environment
- Operations
- Assisting with opening and closing of the Boutique
- Housekeeping duties
The Stylist will understand their individual sales and service goals.
Responsibilities and tasks:
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain high standards of housekeeping
The Ideal Candidate:
The ideal candidate will be warm, kind, and friendly, with a ‘can-do’ attitude. They will have a passion for service and storytelling while being adaptable and versatile. The candidate should be gracious, intelligent, smart, and have a groomed, clean, and crisp image. They must possess the ability to provide inspirational, authentic, and personalised customer service and be able to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.
Our Brand:
The Employee Promise: Our values are trust, respect, and humour, applied to everything we do for the benefit of each individual and the company. At Jo Malone London, your continued development is deeply invested in, allowing you to become a fragrance connoisseur. Our unique culture of kindness and creativity fosters a happy working environment where friendships are made and careers are built.
As a company, we demonstrate strong family values, a long-term focus on sustainable growth, and a commitment to our people, strengths in creativity and innovation, and a focus on global citizenship.
Jo Malone London - Beverley FSS - PT 8 Hours - 2 Days employer: ELC Beauty LLC
ELC Beauty LLC is an attractive employer due to its commitment to employee development and a vibrant work culture. The company provides numerous opportunities for career advancement and encourages creativity among its staff. With a focus on teamwork and customer satisfaction, employees can expect a fulfilling career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - Beverley FSS - PT 8 Hours - 2 Days
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including ELC Beauty LLC, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Jo Malone London - Beverley FSS - PT 8 Hours - 2 Days
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like ELC Beauty LLC that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at ELC Beauty LLC will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about ELC Beauty LLC and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at ELC Beauty LLC
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at ELC Beauty LLC, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at ELC Beauty LLC!
