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- Tasks: Support daily operations and ensure an exceptional client experience in a premium workspace.
- Company: Award-winning flexible workspace provider in Paddington, London.
- Benefits: 20 days holiday, healthcare, gym access, and paid charity days.
- Why this job: Join a supportive team and grow your career in a dynamic environment.
- Qualifications: 3 years of customer-facing experience and excellent communication skills.
- Other info: Opportunities for training and career development are actively encouraged.
The predicted salary is between 28800 - 43200 £ per year.
An award-winning flexible workspace provider is seeking a polished and proactive Assistant Manager to support the smooth running of a busy, high-end business centre in Paddington. This is a fantastic opportunity for someone with strong client-facing experience who thrives in a varied, people-focused role.
Working closely with the Centre Manager, you’ll play a key role in ensuring an exceptional client experience across reception, operations, events and day-to-day centre management.
Key Responsibilities
- Support the Centre Manager with daily operational and administrative tasks
- Oversee the centre in their absence
- Handle client billing, logging invoices and charges (Yardi experience beneficial)
- Manage meeting room bookings, catering requests and chargeable services
- Act as a polished, professional point of contact for all client enquiries
- Liaise with building management regarding access, contractors and permits
- Manage access passes, visitor registration and welcome packs
- Conduct client viewings to a high standard
- Ensure meeting rooms, offices and communal areas remain immaculate
- Process incoming/outgoing mail and provide reception cover when needed
- Assist with client events and ad-hoc administrative support
About You
- Minimum 3 years’ customer-facing experience
- Highly organised with excellent communication skills (phone & face-to-face)
- Confident working independently and as part of a small team
- Proficient in Word and Outlook
- Professional, warm and committed to delivering first-class service
- Experience in serviced offices or hospitality desirable but not essential
Benefits Include:
- 20 days holiday + bank holidays, birthday day off and holiday buy/sell scheme
- Healthcare, dental, life assurance, pension, season ticket loan
- Gym access, cycle to work scheme and wellbeing incentives
- Paid charity days, quarterly socials, and long-service rewards
This is an excellent opportunity to join a supportive team where growth, training and career development are actively encouraged.
Assistant Manager in City of Westminster employer: Elbrus Partners Office & Professional
Contact Detail:
Elbrus Partners Office & Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for an Assistant Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes their client experience exceptional and think of examples from your past that showcase your skills in customer service and operations. We want you to shine!
✨Tip Number 3
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick summary of your experience ready. Highlight your client-facing skills and how you can contribute to a busy, high-end business centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Assistant Manager position!
We think you need these skills to ace Assistant Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your client-facing experience and any relevant operational tasks you've handled in the past.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and passion for delivering first-class service. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our team.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects simultaneously. We love candidates who can demonstrate their ability to stay organised and efficient under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Elbrus Partners Office & Professional
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their values, mission, and what makes them stand out in the flexible workspace industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Client-Facing Skills
Since this role is all about client interaction, prepare examples from your past experiences where you excelled in customer service. Think of specific situations where you went above and beyond to ensure a great client experience, as this will resonate well with the interviewers.
✨Be Ready for Operational Questions
Expect questions related to daily operations and administrative tasks. Brush up on your knowledge of managing bookings, handling invoices, and any relevant software like Yardi. Being able to discuss these topics confidently will demonstrate your readiness for the role.
✨Dress to Impress
As an Assistant Manager in a high-end business centre, first impressions matter. Dress professionally and ensure you look polished. This reflects your understanding of the company culture and your commitment to maintaining a professional environment.
