At a Glance
- Tasks: Support a busy business centre and lead a dynamic customer service team.
- Company: Leading flexible workspace operator in the heart of London.
- Benefits: Up to £32,000 salary plus great benefits and career growth.
- Why this job: Join a vibrant team and enhance your leadership skills in customer service.
- Qualifications: Experience in customer service and team management is essential.
- Other info: Fast-paced environment with opportunities for personal and professional development.
Have you got what it takes to succeed? The following information should be read carefully by all candidates.
Location: City of London
Salary: Up to £32,000 + benefits
Job Type: Full-time, Permanent
A leading flexible workspace operator is recruiting an Assistant Customer Services Manager to support the smooth running of a busy, premium business centre. This is a hands-on operational role with team supervision responsibility, suited to someone who enjoys customer service and people management.
Assistant Manager in London employer: Elbrus Partners Ltd
Contact Detail:
Elbrus Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and team management. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. They want to see how you’ll fit into their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you land that Assistant Manager role.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Customer Services Manager role. Highlight any previous customer service or team management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how your background makes you an ideal candidate for this position. Keep it engaging and personal!
Showcase Your Soft Skills: In a hands-on operational role like this, soft skills are key. Make sure to mention your communication, leadership, and problem-solving abilities in your application. We want to see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elbrus Partners Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the flexible workspace operator thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Customer Services Manager, your ability to handle customer queries and manage a team is crucial. Prepare specific examples from your past experiences where you successfully resolved customer issues or led a team. This will demonstrate your capability and fit for the role.
✨Prepare for Behavioural Questions
Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This approach will help you articulate your experiences clearly and effectively, making a strong impression.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company culture, team dynamics, and growth opportunities within the role. Thoughtful questions can set you apart and show that you're serious about contributing to the team.