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- Tasks: Support daily operations and ensure an exceptional client experience in a high-end business centre.
- Company: Award-winning flexible workspace provider in Paddington.
- Benefits: 20 days holiday, healthcare, gym access, and paid charity days.
- Why this job: Join a supportive team focused on growth and career development.
- Qualifications: 3 years of customer-facing experience and excellent communication skills.
- Other info: Dynamic role with opportunities for training and professional development.
The predicted salary is between 36000 - 60000 £ per year.
An award-winning flexible workspace provider is seeking a polished and proactive Assistant Manager to support the smooth running of a busy, high-end business centre in Paddington. This is a fantastic opportunity for someone with strong client-facing experience who thrives in a varied, people-focused role.
Working closely with the Centre Manager, you’ll play a key role in ensuring an exceptional client experience across reception, operations, events and day-to-day centre management.
Key Responsibilities
- Support the Centre Manager with daily operational and administrative tasks
- Oversee the centre in their absence
- Handle client billing, logging invoices and charges (Yardi experience beneficial)
- Manage meeting room bookings, catering requests and chargeable services
- Act as a polished, professional point of contact for all client enquiries
- Liaise with building management regarding access, contractors and permits
- Manage access passes, visitor registration and welcome packs
- Conduct client viewings to a high standard
- Ensure meeting rooms, offices and communal areas remain immaculate
- Process incoming/outgoing mail and provide reception cover when needed
- Assist with client events and ad-hoc administrative support
About You
- Minimum 3 years customer-facing experience
- Highly organised with excellent communication skills (phone & face-to-face)
- Confident working independently and as part of a small team
- Proficient in Word and Outlook
- Professional, warm and committed to delivering first-class service
- Experience in serviced offices or hospitality desirable but not essential
Benefits Include:
- 20 days holiday, bank holidays, birthday day off and holiday buy/sell scheme
- Healthcare, dental, life assurance, pension, season ticket loan
- Gym access, cycle to work scheme and wellbeing incentives
- Paid charity days, quarterly socials, and long-service rewards
This is an excellent opportunity to join a supportive team where growth, training and career development are actively encouraged.
Assistant Manager employer: Elbrus Partners Ltd
Contact Detail:
Elbrus Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Assistant Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since this role is all about client experience. Practise common interview questions and think of examples from your past that showcase your skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance of standing out!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your client-facing experience and any relevant operational tasks you've handled in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for providing exceptional client experiences and how you can contribute to our team at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your application demonstrates your excellent communication skills. Whether it's through your writing style or examples of past experiences, let us see your polished side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Elbrus Partners Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Client-Facing Skills
Since this role requires strong client-facing experience, prepare specific examples from your past roles where you've excelled in customer service. Think about situations where you went above and beyond for a client, as this will demonstrate your proactive approach.
✨Prepare for Operational Questions
Given the operational nature of the Assistant Manager role, be ready to discuss how you would handle daily tasks like managing meeting room bookings or dealing with client inquiries. Practise articulating your thought process and any relevant experiences that showcase your organisational skills.
✨Dress to Impress
First impressions matter, especially in a polished environment. Make sure to dress professionally and appropriately for the interview. This shows respect for the company and the role, and it helps you feel more confident during the conversation.
