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- Tasks: Assist in managing a luxury office space and deliver exceptional customer experiences.
- Company: Join a leading operator of luxury office spaces with a vibrant team culture.
- Benefits: Enjoy a dynamic work environment with great events and opportunities for growth.
- Why this job: Perfect for people lovers who thrive in a customer-focused role and enjoy engaging with clients.
- Qualifications: Strong communication skills, face-to-face customer service experience, and some supervisory experience required.
- Other info: Immediate start available; send your CV to join this exciting opportunity!
The predicted salary is between 28800 - 43200 £ per year.
We are excited to bring to the market this wonderful opportunity to join a leading operator of luxury office space as an Assistant Manager! This is a very successful business with a huge emphasis on team culture and great events. You'll be based in the City of London and excel in delivering outstanding customer experiences.
Key for this role:
- Strong communication, able to build instant rapport.
- Customer service skills to an excellent level - this must be face to face experience but we are open on industry.
- Some supervisory experience in a customer service focussed role.
- Are you a natural "people person"? Can you see yourself meeting and greeting clients, conducting tours of luxury offices and being the "go to" for a small team of reception staff?
- Are you able to complete admin tasks such as rotas, sending invoices to clients, and booking meeting rooms?
- We are looking for curious and people-oriented candidates with the ability to engage customers and ask questions with ease.
- For this role, you must be computer literate and be willing to learn and show others how to use IT/systems.
To start ASAP - if you are keen send your CV we would love to hear from you!
Assistant Front Office Manager in City of London employer: Elbrus Partners Ltd
Contact Detail:
Elbrus Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager in City of London
✨Tip Number 1
Familiarise yourself with the luxury office space industry. Research the latest trends and customer expectations in this sector, as it will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your face-to-face communication skills. Since this role requires strong customer service abilities, consider role-playing scenarios with friends or family to enhance your rapport-building techniques and ensure you come across as approachable and confident.
✨Tip Number 3
Showcase your supervisory experience by preparing examples of how you've successfully led a team or managed customer interactions in previous roles. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Tip Number 4
Brush up on your IT skills, especially if you're not already familiar with common office software. Being able to demonstrate your proficiency in booking systems and administrative tasks will set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Assistant Front Office Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any supervisory roles you've held. Emphasise your strong communication skills and ability to build rapport, as these are key for the Assistant Front Office Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding customer experiences. Mention specific examples of how you've excelled in similar roles and how you can contribute to the team culture at the company.
Highlight Relevant Skills: In your application, clearly outline your computer literacy and any experience with administrative tasks such as managing rotas or booking meeting rooms. This will demonstrate your readiness for the responsibilities of the role.
Show Enthusiasm: Express your eagerness to join the team and your willingness to learn. Companies appreciate candidates who are not only qualified but also genuinely excited about the opportunity to contribute to their success.
How to prepare for a job interview at Elbrus Partners Ltd
✨Showcase Your People Skills
As an Assistant Front Office Manager, your ability to connect with people is crucial. Prepare examples of how you've built rapport with clients or colleagues in previous roles, and be ready to demonstrate your natural friendliness during the interview.
✨Highlight Customer Service Experience
Since this role emphasises outstanding customer experiences, come equipped with specific instances where you excelled in customer service. Discuss any face-to-face interactions you've had and how you resolved issues or enhanced client satisfaction.
✨Demonstrate Leadership Qualities
Even if you haven't held a formal supervisory position, think about times when you've taken the lead in a team setting. Share these experiences to show that you're capable of guiding a small team and managing responsibilities effectively.
✨Be Ready for Admin Discussions
The role involves administrative tasks like managing rotas and sending invoices. Brush up on your organisational skills and be prepared to discuss how you handle administrative duties in a busy environment, as well as your proficiency with IT systems.
