At a Glance
- Tasks: Deliver exceptional customer service and support daily operations in a vibrant business centre.
- Company: Join a dynamic team focused on creating welcoming environments for customers.
- Benefits: Gain valuable experience, flexible hours, and potential for ongoing work.
- Other info: Temporary role with the possibility of extension and great team culture.
- Why this job: Make a real impact by enhancing customer experiences and building relationships.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
Centre Operations Assistant
This is a temporary position for the next two weeks however could be ongoing for longer, hours tbc but are likely to be 8-5 or 9-5, to start ASAP.
We are looking for a customer-focused and highly organised Centre Operations Assistant to help deliver an exceptional experience.
- In this role, you will support the day-to-day operations of the business centre, ensuring high standards of customer service, operational excellence, safety, and compliance are maintained at all times.
Key Responsibilities
- Deliver outstanding customer service and create a welcoming environment for all visitors and customers.
- Conduct professional and engaging centre viewings following company training and standards.
- Build strong relationships with customers through regular communication and proactive support.
- Resolve customer queries efficiently, aiming to achieve first-contact resolution.
- Identify and maximise opportunities to upsell services and enhance the customer experience.
- Maintain exceptional centre standards and presentation at all times.
- Carry out pre-event inspections of meeting rooms and show offices before bookings and customer visits.
- Coordinate smooth customer move-ins, ensuring all requirements are met.
- Support the Centre Operations Manager in delivering operationa...
Centre Operations Assistant in Reading employer: Elbrus Partners Limited
As a Centre Executive, you will thrive in a supportive and dynamic environment that prioritises exceptional customer experiences and operational excellence. Our company fosters a culture of growth, offering training and development opportunities to enhance your skills while encouraging a collaborative team spirit. Located in a vibrant area, we provide a unique chance to contribute to revenue growth and lead a dedicated team, making this an ideal workplace for those seeking meaningful and rewarding employment.
