Senior Product Designer

The successful candidate will work in an empowered, cross-functional product team to create a market-leading AI EdTech product. Empowered product teams are cross-functional, motivated by outcomes, and empowered to achieve those outcomes through continuous discovery and delivery with high levels of customer interaction. Because this is an AI product, this is a design role requiring a high level of design innovation in user experience and interaction with AI. You will do original design thinking to discover and design what it takes for school teachers and examiners to reach their full potential in partnering with AI to elevate education outcomes for learners in schools. It is a holistic product design role covering all aspects of product design including high-frequency user research.

We know the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply if you’re an experienced product manager but are unsure if you meet all the statements in this post — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to the hiring manager. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

About Us: Elastik Learning Ltd is a leading EdTech company that is already creating unique impact in primary and secondary schools with our Elastik and WriteMark products in the UK, Australia and New Zealand. As more and more schools adopt these products, we are expanding our product portfolio and the value we create across the education sector. Ultimately, our mission is to rejuvenate and elevate education, in service of the full potential of the whole child and their future contribution to our world, and to enable teachers to be in the magic of the teaching-learning experience. And if we contribute to transforming global education for the better along the way, that is fine with us!

Key Responsibilities:

• Manage product usability and value risks, collaborating in a cross-functional product team including designers, engineers and data scientists to also manage feasibility and viability risks.
• Collaborative responsibility for evidence-based, outcome-focused decision making for what is delivered in the product, and validation that what is delivered achieves intended outcomes.
• All product design responsibilities through the course of continuous discovery, delivery, and commercialisation, discerning the highest leverage activities that warrant the highest attention and effort.
• High-frequency user research with other members of the cross-functional product team to ensure that what is designed and built achieves the intended buyer, user and education system outcomes.
• Partner with customer success to validate that the product achieves its intended outcomes for customers and their stakeholders.
• Contribute to a team climate in which everyone is empowered to bring their fullest contribution to creating essential value for customers and the education outcomes.
• Contribute to an ongoing practice of learning from the team's experiences to continually grow its capabilities and impact.

Experience:

• Working in empowered cross-functional product teams managed by business and customer outcomes.
• Creating company-wide design libraries.
• Applying continuous discovery and delivery practices.
• Establishing high-frequency (several times per week) user research cadences with hard-to-reach users (e.g. teachers in primary and secondary schools).
• Discovering insights from user research that inform products becoming essential for their users.
• Design responsibility for one or more early stage or new products.
• Working with AI software products and designing for quality relationships between users and AI.

Why join Elastik?

You will be in an environment that was founded on a deep passion for education and care for the lives of teachers and learners. Elastik has a wealth of experience in education and is in prime position to improve the experience and outcomes of teachers and learners, contributing to elevating the performance of the education system, so you will be working in an organisation with a strong sense of purpose and a big mission, with high potential for benefitting society. We offer an inclusive work environment that values innovation and customer focus. We provide our employees with ample opportunities for growth and development, together with competitive remuneration and benefits.