Senior Education Development Manager

The successful candidate will be responsible for growing elastik’s product sales and adoption across schools and exam boards in the UK. Developing high-quality partnership relationships with multi-academy trusts, education departments of local authorities, schools and exam boards, this role will focus on elastik’s product suite becoming essential to the success of these education organisations. The person in this role will make early successes the cornerstone of an increasingly self-reinforcing sales approach that highly utilises referrals from within the customer base. They will combine this with customer account management and customer success responsibilities with strategic customers, playing an important role in adoption, the ongoing relationship and value creation of our products for schools, and customer retention.

We know the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply if you’re an experienced professional but are unsure if you meet all the statements in this post — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to the hiring manager. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

About Us: Elastik Learning Ltd is a leading EdTech company that is already creating unique impact in primary and secondary schools with our Elastik and WriteMark products in the UK, Australia and New Zealand. As more and more schools adopt these products, we are expanding our product portfolio and the value we create across the education sector. Ultimately, our mission is to rejuvenate and elevate education, in service of the full potential of the whole child and their future contribution to our world, and to enable teachers to be in the magic of the teaching-learning experience. And if we contribute to transforming global education for the better along the way, that is fine with us!

Key Responsibilities:

• Build high-quality partnership relationships with key decision-makers in multi-academy trusts, local authorities and exam boards, focused on the success of these organisations in achieving their most important outcomes.
• Develop, execute and iterate sales approaches to grow adoption of Elastik’s products, contribute to the success of educational organisations and achieve revenue outcomes.
• Identify and qualify new high-fit customer prospects with multi-academy trusts, education sections of local authorities and exam boards, establishing high-quality relationships, quickly understanding the outcomes that matter to them, and managing the full sales cycle from prospecting to closing new contracts.
• Deliver compelling discovery processes and product demonstrations, identifying how elastik’s products can become essential to the success of educational organisations.
• Be a trusted advisor to MATs, local authorities and schools, bringing product and data expertise, conducting onboarding and training sessions, ensuring product adoption, customer success, satisfaction, and retention.
• Utilise customer referrals as a driver of new sales and expanded adoption.
• Work closely with the marketing and product teams to refine messaging and align sales approaches.
• Use CRM tools to manage leads, track interactions, and manage the sales pipeline.
• Conduct regular client health checks to assess satisfaction, identify opportunities for improvement, and address potential concerns.

Experience:

• Effective partnering with, and selling to, multi-academy trusts and education leadership in local authorities.
• Running insightful opportunity discovery processes with new customer prospects.
• Education sector experience, particularly valuing teaching experience.
• SaaS product sales.
• Customer outcomes focused selling.
• Generating customer referrals.
• Nurturing ongoing relationships with existing customers in service of full value creation from our products.

Why join Elastik?

You will be in an environment that was founded on a deep passion for education and care for the lives of teachers and learners. Elastik has a wealth of experience in education and is in prime position to improve the experience and outcomes of teachers and learners, contributing to elevating the performance of the education system, so you will be working in an organisation with a strong sense of purpose and a big mission, with high potential for benefitting society. We offer an inclusive work environment that values innovation and customer outcomes focus. We provide our employees with ample opportunities for growth and development, together with competitive remuneration and benefits.