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- Tasks: Lead CRM initiatives to engage users and boost sales in the music industry.
- Company: Innovative company revolutionising music with on-demand vinyl technology.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a fast-growing team and make a real impact on emerging artists.
- Qualifications: Experience in CRM, e-commerce, and strategic thinking required.
- Other info: Be part of a dynamic environment with global reach and exciting challenges.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a CRM Strategist to help us redefine the music industry. We have invented a new technology to produce on-demand vinyl records and built a web platform for music creators to create and sell their products worldwide via our store at zero cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media. Our goal is to give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia.
The vinyl market has grown over 20% yearly for the last 16 years, and CDs are growing again for the first time in two decades. By 2030, there will be nearly 200 million music creators worldwide (with AI accelerating this even further). elasticStage delivers easy, affordable access to this booming opportunity.
We are seeking an experienced CRM Strategist to lead the development and execution of our customer relationship management initiatives. In this revenue-driving role, you will build out our CRM system largely from scratch using CleverTap integrated with Sendgrid. Leveraging data insights, you'll identify key opportunities to create targeted email and SMS flows, automated journeys, and seasonal campaigns aimed at engaging users, improving retention, and maximising conversions on our platform.
This position requires a strategic thinker with a proven track record in e-commerce or on-demand environments, where CRM directly impacts business outcomes like user lifetime value and sales growth. Come join us and help scale a fast-growing, high profile industry disruptor!
CRM Strategist in London employer: elasticStage
Contact Detail:
elasticStage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Strategist in London
✨Tip Number 1
Network like a pro! Reach out to people in the music and tech industries on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that CRM Strategist role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous CRM projects and how they drove results. We want to see your strategic thinking in action, so make sure to highlight any data insights you've leveraged to boost user engagement.
✨Tip Number 3
Prepare for the interview by understanding our mission and the music industry landscape. We’re looking for someone who can not only talk about CRM but also share ideas on how to engage emerging artists and their fans through innovative campaigns.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM Strategist in London
Some tips for your application 🫡
Show Your Passion for Music: When applying, let your love for music shine through! Share any relevant experiences or projects that highlight your enthusiasm for the industry. We want to see how you connect with our mission to support artists.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the CRM Strategist role. Highlight your experience with CRM systems, especially CleverTap and Sendgrid, and how you've used data insights to drive results in previous roles. We appreciate a personal touch!
Be Data-Driven: Since this role is all about leveraging data, don’t shy away from showcasing your analytical skills. Include specific examples of how you've used data to create successful campaigns or improve user engagement. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at elasticStage
✨Know Your CRM Tools
Familiarise yourself with CleverTap and Sendgrid before the interview. Understand their features and how they can be leveraged to enhance customer engagement. Being able to discuss specific functionalities and how you would use them in your strategies will impress the interviewers.
✨Showcase Your Data Skills
Prepare to discuss how you've used data insights in previous roles to drive CRM initiatives. Bring examples of campaigns you've executed that improved user retention or conversions. This will demonstrate your ability to translate data into actionable strategies, which is crucial for this role.
✨Understand the Music Industry Landscape
Research the current trends in the music industry, especially around vinyl and CDs. Be ready to talk about how these trends can influence CRM strategies. Showing that you’re not just a CRM expert but also knowledgeable about the industry will set you apart.
✨Prepare Questions About Their Vision
Think of insightful questions to ask about the company's future plans and how they envision the role of CRM in achieving those goals. This shows your genuine interest in the position and helps you assess if the company aligns with your career aspirations.
