IT Infrastructure Lead

IT Infrastructure Lead

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
elasticStage

At a Glance

  • Tasks: Lead IT infrastructure for a revolutionary music tech company and shape its future.
  • Company: Join elasticStage, the first on-demand vinyl and CD platform transforming the music industry.
  • Benefits: Enjoy competitive salary, flexible time off, medical insurance, and free snacks.
  • Other info: Dynamic work environment with opportunities for career growth and innovation.
  • Why this job: Be part of a fast-growing team making a real impact in the music world.
  • Qualifications: 8+ years in IT with leadership experience; hands-on technical skills required.

The predicted salary is between 70000 - 90000 £ per year.

We are seeking an IT Infrastructure & Systems Administrator Lead to help us redefine the music industry. elasticStage is building the world’s first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free‑to‑use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities.

You will be elasticStage’s lead for all things IT. The brief is to own the technology foundations that keep the business and its people running as we scale. This is a senior role with broad ownership. You will shape the company’s infrastructure standards and operational practices while working on their day‑to‑day implementation.

What you’ll own:

  • Systems and Networking: You own the IT side of our existing manufacturing facility and the build‑out of a new 54,000 sq ft facility in London to come online by December 2026.
  • Desktop and Security: Day‑to‑day desktop support and security operations sit with a managed service provider. You hold the relationship, set the standards, and ultimately own all aspects: identity, SaaS, endpoint, joiner/mover/leaver, access management, and the security and compliance maturity the business needs as it scales.
  • The IT Function Itself: You are building it. You start with MSP and will then hire a direct report. As the business scales, you define the shape of the team, the operating model, the tooling, and the roadmap.

Responsibilities:

  • Own the MSP relationship for day‑to‑day desktop support.
  • Define scope, SLAs, performance reviews, cost, and own escalations.
  • Set the standards for identity, access, endpoint, and SaaS across the business.
  • Build a security and compliance practice as we scale.
  • Own the network architecture across all sites.
  • Run the production infrastructure stack.
  • Lead the IT side of the new London facility build‑out from day zero.
  • Work in close partnership with Hardware and R&D when issues sit at that boundary.
  • Own reliability and recovery for production‑critical systems.
  • Build and lead the internal IT team.
  • Manage IT vendors and contracts end to end.
  • Own the IT roadmap and budget.

Requirements:

  • 8+ years of experience in IT, infrastructure engineering, or systems administration, with at least 2 years in leadership and function‑building in a scaling business.
  • Hands‑on technical depth across the stack: networking, servers and storage, identity and access, and security operations.
  • A track record of setting operating standards for change, access, patching, monitoring, backup, recovery, and incident response.
  • Strong communication and judgement.

Desirable Experience:

  • Experience integrating IT with specialised operational or production equipment.
  • Experience supporting manufacturing, industrial, production, data centre, media, broadcast, or financial services environments.
  • Experience with automation or scripting.
  • Relevant certifications such as Network+, Security+, Linux, Microsoft, AWS/Azure, VMware, or similar.

Industry‑Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Flexible time off: 25 days of paid holiday, a paid birthday off, and remote‑friendly working. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Convenient On‑Site Parking: Benefit from hassle‑free on‑site parking. Cutting‑Edge Tech Office Environment: Work in a modern, tech‑driven office environment equipped with the latest tools and technology. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day.

Work Location: This role is onsite, split between our King’s Cross and Elstree (WD6), four days a week and one day working from home.

IT Infrastructure Lead employer: elasticStage

elasticStage is an exceptional employer, offering a dynamic work environment at our new Kings Cross office, where innovation meets creativity in the music tech industry. With a strong focus on employee growth, we provide opportunities to shape the IT function and infrastructure of a rapidly scaling business, alongside competitive benefits such as flexible time off, a comprehensive pension scheme, and a cutting-edge tech office environment. Join us in redefining the music industry while enjoying a supportive culture that values your contributions and fosters professional development.

elasticStage

Contact Details:

elasticStage Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Infrastructure Lead

Tip Number 1

Network, network, network! Get out there and connect with people in the music tech industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have a lead on your dream job!

Tip Number 2

Show off your skills! If you’ve got a portfolio or any projects that highlight your IT infrastructure expertise, make sure to share them during interviews or networking chats. It’s a great way to demonstrate what you can bring to the table.

Tip Number 3

Prepare for those interviews like it’s a big gig! Research the company, understand their tech stack, and think about how your experience aligns with their needs. Be ready to discuss how you’d tackle challenges they’re facing as they scale.

Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at elasticStage. Plus, it’s a great way to ensure your application gets into the right hands quickly.

We think you need these skills to ace IT Infrastructure Lead

IT Infrastructure Management
Systems Administration
Network Design
Security Operations
Identity and Access Management
Virtualisation (Hyper-V)
Backup and Disaster Recovery

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure Lead role. Highlight your experience in building and leading IT in scaling businesses, and don’t forget to showcase your hands-on technical skills across networking, servers, and security operations.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about redefining the music industry with elasticStage. Share specific examples of how you've tackled challenges in previous roles that relate to the responsibilities outlined in the job description.

Showcase Your Leadership Skills:Since this is a senior role, make sure to highlight your leadership experience. Talk about how you've built teams, set standards, and managed relationships with vendors. We want to see how you can shape our IT function as we scale!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!

How to prepare for a job interview at elasticStage

Know Your Tech Inside Out

Make sure you’re well-versed in the technologies mentioned in the job description. Brush up on networking, servers, and security operations. Be ready to discuss your hands-on experience with these systems and how you've implemented them in previous roles.

Showcase Your Leadership Skills

This role is all about building and leading a team. Prepare examples of how you've successfully managed IT functions in scaling businesses before. Highlight your ability to set standards and develop a roadmap for growth.

Understand the Business Context

ElasticStage is redefining the music industry, so it’s crucial to understand their mission and how IT supports that vision. Research their technology and partnerships, and be prepared to discuss how you can contribute to their ambitious growth plans.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of specific instances where you’ve resolved complex issues involving multiple services or systems, and be ready to walk through your thought process.