CRM Strategist

CRM Strategist

Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead CRM initiatives to engage users and boost sales in the music industry.
  • Company: Innovative company revolutionising music with on-demand vinyl technology.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Why this job: Join a fast-growing disruptor and make a real impact on emerging artists.
  • Qualifications: Experience in CRM, e-commerce, and strategic thinking required.
  • Other info: Be part of a dynamic team shaping the future of music.

The predicted salary is between 36000 - 60000 Β£ per year.

We are seeking a CRM Strategist to help us redefine the music industry. We have invented a new technology to produce on-demand vinyl records and built a web platform for music creators to create and sell their products worldwide via our store at zero cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media. Our goal is to give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia. The vinyl market has grown over 20% yearly for the last 16 years, and CDs are growing again for the first time in two decades. By 2030, there will be nearly 200 million music creators worldwide (with AI accelerating this even further). elasticStage delivers easy, affordable access to this booming opportunity.

We are seeking an experienced CRM Strategist to lead the development and execution of our customer relationship management initiatives. In this revenue-driving role, you will build out our CRM system largely from scratch using CleverTap integrated with Sendgrid. Leveraging data insights, you'll identify key opportunities to create targeted email and SMS flows, automated journeys, and seasonal campaigns aimed at engaging users, improving retention, and maximising conversions on our platform. This position requires a strategic thinker with a proven track record in e-commerce or on-demand environments, where CRM directly impacts business outcomes like user lifetime value and sales growth.

Come join us and help scale a fast-growing, high profile industry disruptor!

CRM Strategist employer: elasticStage

At elasticStage, we pride ourselves on being an innovative employer that champions creativity and growth in the music industry. Our collaborative work culture fosters a sense of community, where every team member's contributions are valued, and opportunities for professional development abound. With our cutting-edge technology and commitment to supporting emerging artists, joining us as a CRM Strategist means being part of a dynamic team dedicated to redefining how music is experienced and shared globally.
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Contact Detail:

elasticStage Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land CRM Strategist

✨Tip Number 1

Network like a pro! Reach out to people in the music and tech industries on LinkedIn or at events. You never know who might have a lead on your dream CRM Strategist role.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your previous CRM projects and how they drove results. This will help us see your potential impact on our innovative platform.

✨Tip Number 3

Prepare for interviews by researching our company and the music industry trends. Be ready to discuss how you can leverage data insights to boost user engagement and retention.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to disrupt the music industry.

We think you need these skills to ace CRM Strategist

CRM System Development
CleverTap
Sendgrid
Data Insights
Email Marketing
SMS Marketing
Automated Journeys
Campaign Management
E-commerce Experience
Strategic Thinking
User Engagement
Retention Strategies
Conversion Optimisation
Analytical Skills

Some tips for your application 🫑

Show Your Passion for Music: When you're writing your application, let your love for music shine through! We want to see how your passion aligns with our mission to support artists. Share any relevant experiences or projects that highlight your enthusiasm for the industry.

Highlight Your CRM Experience: Make sure to showcase your experience with CRM systems, especially if you've worked with CleverTap or similar platforms. We’re looking for someone who can hit the ground running, so detail your past successes in building and executing CRM strategies.

Be Data-Driven: Since this role is all about leveraging data insights, don’t shy away from sharing specific metrics or results from your previous roles. We love numbers that tell a story, so include any stats that demonstrate how your strategies improved user engagement or sales.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can contribute.

How to prepare for a job interview at elasticStage

✨Know Your CRM Tools

Familiarise yourself with CleverTap and Sendgrid before the interview. Understand their features and how they can be leveraged to enhance customer engagement. Being able to discuss specific functionalities and your experience with similar tools will show that you're ready to hit the ground running.

✨Showcase Your Strategic Thinking

Prepare examples of how you've successfully developed and executed CRM strategies in the past. Highlight your ability to analyse data insights and translate them into actionable campaigns. This will demonstrate your strategic mindset and how you can contribute to driving revenue.

✨Understand the Music Industry Landscape

Research the current trends in the music industry, especially around vinyl and CDs. Being knowledgeable about the market growth and the challenges faced by emerging artists will help you connect your CRM strategies to real-world applications, making you a more compelling candidate.

✨Prepare Questions for Them

Think of insightful questions to ask during the interview. Inquire about their vision for the CRM system and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.

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