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- Tasks: Serve as a technical authority, solving customer issues with the Elastic Stack.
- Company: Join Elastic, a leading Search AI Company trusted by Fortune 500 companies.
- Benefits: Competitive salary, professional development, and opportunities for continuous learning.
- Other info: Dynamic role with opportunities to travel and engage with the community.
- Why this job: Make a real impact while working with cutting-edge AI and search technologies.
- Qualifications: Experience in technical presales and a passion for continuous learning.
The predicted salary is between 70000 - 90000 £ per year.
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.
As a Solutions Architect (SA) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customers’ business issues with the Elastic Stack, and engage the regional Elastic community through events and programs. A successful SA at Elastic will be focused on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.
What You Will Be Doing
- Serving as the technical point of contact for some of our clients.
- Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Creating and owning value-based relationships at all levels in customer organisations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions and services.
- Onboarding, educating and enabling our partners, and supporting them in sales cycles.
- Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.
What You Bring
- A track record of success in a technical presales role.
- Experience in at least one of those technologies/solutions is a must: AI enterprise search, observability or cybersecurity.
- Experience with security solutions is a strong advantage.
- Experience in working with large or mid-size organisations.
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence.
- The ability to inspire groups, both large and small.
- A willingness to travel 30% within a region, as well as occasionally internationally.
- Fluent in English (business or native level).
Solutions Architect employer: Elastic
Contact Detail:
Elastic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, conferences, or even online webinars related to Elastic and AI. You never know who might be looking for a Solutions Architect just like you!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your past successes in technical presales roles. When you get the chance to chat with potential employers, share how you've tackled challenges and delivered results.
✨Tip Number 3
Be the voice of the customer! During interviews, demonstrate your understanding of customer needs and how Elastic's solutions can address them. This shows you're not just technically savvy but also customer-focused, which is key for a Solutions Architect.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining the Elastic team. Plus, it gives you a chance to showcase your enthusiasm for our mission and products right from the start.
We think you need these skills to ace Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Solutions Architect role. Highlight your experience with AI, enterprise search, and any relevant technologies. We want to see how your skills align with what we do at Elastic!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can make an impact at Elastic. Be genuine and let your personality come through.
Showcase Your Technical Skills: Don’t just list your skills; demonstrate them! Include specific examples of how you've used your technical expertise to solve problems or improve processes in previous roles. We love seeing real-world applications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Elastic
✨Know Your Stuff
Make sure you have a solid understanding of Elastic's products and solutions. Familiarise yourself with the Elastic Stack and how it addresses customer needs. This will help you articulate the value of the offerings during your interview.
✨Showcase Your Experience
Prepare to discuss your previous roles in technical presales, especially any experience with AI enterprise search, observability, or cybersecurity. Be ready to share specific examples of how you've solved customer problems and built relationships in past positions.
✨Demonstrate Curiosity
Elastic values continuous learning, so be prepared to talk about how you invest in your own development. Share any recent courses, certifications, or projects that showcase your passion for technology and your drive to stay ahead in the field.
✨Engage with the Community
Since community engagement is part of the role, think about how you've interacted with customers or peers in the past. Be ready to discuss any events, meetups, or programs you've participated in, and how you can bring that experience to Elastic.