At a Glance
- Tasks: Lead self-service cloud growth and enhance user onboarding experiences.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy fully paid health coverage, flexible schedules, and generous vacation days.
- Other info: Collaborate with global teams and drive meaningful change in the tech landscape.
- Why this job: Make a real impact on customer success and product engagement in a dynamic environment.
- Qualifications: 4+ years in Product Management with a strong focus on self-service cloud services.
The predicted salary is between 70000 - 90000 £ per year.
- The Product Manager will lead critical areas within self-service cloud growth, empowering self-service customers and trial users to be successful
- This role specifically focuses on human user onboarding and agents onboarding, directly influencing the successful growth of Elastic Cloud
- Define the vision and roadmap for self service cloud growth, encompassing: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing
- Partnering with engineering leads to prioritizing technical investments and establishing realistic delivery timelines
- Collaborate with downstream Elastic solution teams (Observability, Security, Enterprise Search) to understand their specific onboarding flows and trial experience
- Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers
- Interface with customers and trial users to gather feedback on trial experience
- Collaborate with Sales & Marketing on competitive positioning and brand awareness
- Drive native integrations with 3rd party developers platforms
Benefits
- Toast to your health: Fully paid health coverage for you and your family, in many locations.
- Craft your calendar: Flexible location and schedule for most roles.
- Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).
- Strong background and experience with Product Led Growth
- Experience with globally distributed teams and asynchronous collaboration
- Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials
- Strong communication skills, capable of cross function collaborations and alignment
- Data-driven approach to product decisions, with experience in product adoption and analysis
- 4+ years of Product Management experience with deep technical products
- Direct experience with Elasticsearch or similar search/database technologies
- Background in product marketing
- Experience with cloud service providers marketplaces
- #J-18808-Ljbffr
We think you need these skills to ace Senior Product Manager (Self Service Cloud) in London
Product Management
Self-Service Cloud Services
Onboarding Experience
Trial Activation
Customer Interviews
Churn Analysis
Product Engagement Analytics
