Principal Site Reliability Engineer - Observability in London

We’re looking for a Principal Site Reliability Engineer to join the Observability Solution as part of the team building the next generation of Infrastructure Observability experiences leveraging the new Search AI and agentic capabilities.

What You Will Be Doing

• Collaborate with product management, product design, customers and multiple teams across Elastic (especially our own SRE teams) in defining and evolving the end-to-end InfraObs experiences that enable both human and agentic users.
• Deliver and continually evolve the experiences leveraging the Elastic Platform capabilities and coding agents.
• Be a contact point for other teams within Elastic. Examples include helping Support with difficult cases or aligning with the teams providing the foundations for developing integrations or consulting the Elastic Stack engineers with designing new features.
• Foster a culture of mutual respect, collaboration and consensus-based decision-making.
• Be an awesome person to work with, somebody who sincerely empathizes with others.

What You Bring

• This is a role for practitioners so we are looking for engineers with an SRE background and experience operating large-scale production services with the help of Observability tools.
• Proficiency operating production infrastructure in K8s and at least one of the three major CSPs.
• Proficiency using Observability tools.
• Working with a high level of autonomy, able to tackle projects and guide them from beginning to end. This covers both technical design and working with other engineers to develop needed components.
• Ability to use AI coding agents in the delivery workflow.
• Excellent verbal and written communication skills. Collaborating on the internet is hard. We try to be supportive, empathetic, and trusting in all of our interactions. And we expect that from everyone too.

Bonus Points

• Experience as a user of the Elastic Stack.

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Increase your impact – we match up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with a minimum of 16 weeks of parental leave.

Security & Privacy Responsibilities

• Take ownership of protecting the confidentiality, integrity, and availability of organizational data and systems by following applicable privacy and security policies, standards, and procedures. Ensure that all individual contributions follow Elastic’s Secure Software Development Framework (SSDF).
• Proactively participate in mandatory role-based training to ensure personal technical execution consistently aligns with the highest standards of data protection, data privacy, and system resilience.

Equal Opportunity Employer

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state, or local law, ordinance or regulation.