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For Companies At a Glance
- Tasks: Diagnose, repair, and maintain material handling equipment while managing customer relationships.
- Company: Join a well-established market leader in the material handling industry.
- Benefits: Enjoy paid travel, a company van for personal use, and flexible scheduling.
- Why this job: Experience autonomy, career stability, and opportunities for professional development.
- Qualifications: NVQ Level 3 preferred; experience with vehicles or machinery required.
- Other info: Monday to Friday daytime shifts only, with overtime opportunities available.
The predicted salary is between 21600 - 50400 £ per year.
We are seeking a self-motivated and customer-focused Field Service Engineer to join our dynamic team, specializing in the maintenance, repair, and servicing of material handling equipment. This role offers excellent benefits, including door-to-door paid travel, a company van for both professional and personal use, and the flexibility to manage your own schedule within your service patch.
Key Responsibilities as a Field Service Engineer:
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Perform diagnostics, repairs, and routine maintenance on a wide range of material handling equipment, including electrical, mechanical, and hydraulic systems.
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Respond promptly to service callouts, delivering effective solutions to minimize equipment downtime.
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Manage and maintain strong relationships with customers, providing expert advice and support.
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Accurately complete service reports and maintain records for each job.
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Ensure all work adheres to safety and quality standards.
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Exercise autonomy in scheduling and prioritizing daily tasks to meet customer needs efficiently.
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Previous experience working on vehicles, plant equipment, motorcycles, agricultural machinery or something similar.
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NVQ Level 3 qualification in a related field is preferred
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Self-motivated with excellent time management and organizational skills.
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Full UK driving license.
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Full right to work in the UK indefinitely.
If you’re a skilled engineer considering a field service engineer role with autonomy, career stability, and customer engagement opportunities, we want to hear from you!
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Competitive Salary: Up to GBP36,000 per annum plus overtime opportunities.
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Paid Door-to-Door Travel: Be compensated for your travel time from the moment you leave your door.
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Company Van: Fully equipped for work, with an option for personal use.
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Autonomy: Flexibility to manage your own daily schedule within the service area.
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Work-Life Balance: Monday to Friday, daytime shifts only.
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Stability: Permanent role with a well-established market leader.
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Professional Development: In-house and on the job training.
Field service Engineer - Croydon employer: Elastic
Contact Detail:
Elastic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field service Engineer - Croydon
✨Tip Number 1
Familiarize yourself with the specific types of material handling equipment mentioned in the job description. Understanding the common issues and maintenance practices for these systems will help you stand out during the interview.
✨Tip Number 2
Highlight any previous experience you have with similar machinery or vehicles. Be ready to discuss specific examples of how you've successfully diagnosed and repaired equipment in the past.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've built strong relationships with clients in previous roles. This is crucial for a Field Service Engineer, as maintaining customer satisfaction is key.
✨Tip Number 4
Be prepared to discuss your time management strategies. Since this role offers autonomy in scheduling, showing that you can prioritize tasks effectively will be a big plus.
We think you need these skills to ace Field service Engineer - Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, repair, and servicing of material handling equipment. Include specific examples of your work with electrical, mechanical, or hydraulic systems.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your self-motivation and customer-focused approach. Mention your ability to manage relationships with customers and provide effective solutions to minimize downtime.
Highlight Qualifications: Clearly state your NVQ Level 3 qualification and any other relevant certifications. If you have experience with vehicles, plant equipment, or similar machinery, make sure to include that as well.
Showcase Time Management Skills: In your application, demonstrate your excellent time management and organizational skills. Provide examples of how you've successfully prioritized tasks in previous roles.
How to prepare for a job interview at Elastic
✨Showcase Your Technical Skills
Be prepared to discuss your experience with material handling equipment, including any diagnostics, repairs, and maintenance you've performed. Highlight specific examples that demonstrate your expertise in electrical, mechanical, and hydraulic systems.
✨Emphasize Customer Relationship Management
Since this role involves managing customer relationships, share examples of how you've successfully interacted with clients in the past. Discuss how you provided expert advice and support, and how you handled any challenges that arose.
✨Demonstrate Time Management Abilities
The ability to manage your own schedule is crucial for this position. Prepare to explain how you prioritize tasks and ensure timely responses to service callouts. Use specific instances where your organizational skills made a difference.
✨Understand Safety and Quality Standards
Familiarize yourself with safety and quality standards relevant to the field service engineering role. Be ready to discuss how you ensure compliance in your work and the importance of maintaining high standards in service delivery.
