At a Glance
- Tasks: Lead self-service cloud growth and enhance user onboarding experiences.
- Company: Elastic, a leading Search AI Company transforming data access.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a dynamic team with a global reach and collaborative culture.
- Why this job: Make a real impact on user success and drive innovation in cloud services.
- Qualifications: 4+ years in Product Management with a focus on technical products.
The predicted salary is between 70000 - 90000 £ per year.
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people.
The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.
By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
The Product Manager will lead critical areas within self-service cloud growth, empowering self-service customers and trial users to be successful.
This role specifically focuses on human user onboarding and agents onboarding, directly influencing the successful growth of Elastic Cloud.
- What You Will Be Doing
- Define the vision and roadmap for self service cloud growth, encompassing: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
- Partnering with engineering leads to prioritizing technical investments and establishing realistic delivery timelines.
- Collaborate with downstream Elastic solution teams (Observability, Security, Enterprise Search) to understand their specific onboarding flows and trial experience.
- Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
- Interface with customers and trial users to gather feedback on trial experience.
- Collaborate with Sales & Marketing on competitive positioning and brand awareness.
- Drive native integrations with 3rd party developers platforms.
What You Bring
- 4+ years of Product Management experience with deep technical products.
- Strong background and experience with Product Led Growth.
- Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
- Data-driven approach to product decisions, with experience in product adoption and analysis.
- Strong communication skills, capable of cross function collaborations and alignment.
- Experience with globally distributed teams and asynchronous collaboration.
- Bonus Points
- Direct experience with Elasticsearch or similar search/database technologies.
- Background in product marketing.
- Experience with cloud service providers marketplaces.
Senior Product Manager - Self service cloud employer: Elastic NV
Elastic is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to make impactful contributions. With a strong focus on professional growth, Elastic offers ample opportunities for career advancement and skill development, particularly in the fast-evolving field of AI and cloud services. Located in a vibrant tech hub, employees benefit from a collaborative environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
