Elastic Ltd is seeking a Customer Experience Manager for the energy and utilities sector in Oxfordshire. The role is hybrid, three days per week, and will own the end-to-end customer journey as the business scales.
You will oversee metering, billing, and customer service performance, manage escalated complaints, and support revenue collection. Experience in regulated environments such as energy, utilities, telecoms, or financial services is highly valued.
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Customer Experience Lead | Energy & Utilities in Oxford employer: Elastic Ltd
Join a dynamic and innovative consultancy in Solihull, where as a Power Systems Engineer, you'll be part of a specialist team dedicated to tackling technically challenging projects across diverse sectors. With a strong emphasis on employee growth, you will benefit from comprehensive training and mentoring, alongside a hybrid working model that promotes work-life balance and collaboration. This is an excellent opportunity to advance your career in a supportive environment that values expertise and innovation in electrical engineering.
