At a Glance
- Tasks: Manage customer portfolios, identify new business opportunities, and provide top-notch support.
- Company: Join a dynamic team in a thriving sales environment.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Make an impact by driving sales and enhancing customer experiences.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 47250 - 57750 £ per year.
Inside Sales Representative
About the Role
We're looking for a commercially focused Inside Sales Representative to help grow our customer base and strengthen existing relationships.
Working as part of the sales team, you'll manage a portfolio of customers, identify new business opportunities, provide responsive commercial support, and help deliver an outstanding customer experience.
This role combines sales development, account management, quotation support, and cross-functional collaboration to drive sustainable revenue growth and maximise commercial opportunities.
Key Responsibilities
- Develop and manage a portfolio of customers, identifying opportunities to increase sales through account growth, cross-selling, and new business development.
- Respond promptly to customer enquiries, preparing quotations, processing requests, and providing product and commercial information via telephone, email, and digital channels.
- Qualify incoming leads and proactively engage prospective customers to generate new business opportunities.
- Work closely with field sales colleagues to support strategic accounts and ensure a seamless customer journey.
- Assist with the introduction of new products by communicating key benefits, pricing, and supporting materials to customers.
- Build strong working relationships with colleagues across sales, marketing, product management, customer service, and technical teams to deliver effective commercial solutions.
- Maintain accurate customer records, sales activities, and opportunity pipelines within the CRM system.
- Monitor personal sales performance against agreed objectives, analysing results and identifying opportunities for continuous improvement.
- Provide market feedback and customer insights to help shape sales strategies and product initiatives.
- Contribute to improving sales processes, customer engagement, and operational efficiency.
Skills & Experience
- Proven ability to build customer relationships and identify commercial opportunities.
- Strong understanding of the sales process, including lead qualification, quotation management, customer follow-up, and pipeline development.
- Confident negotiating pricing and commercial agreements while maintaining profitable business relationships.
- Excellent written and verbal communication skills with a professional, customer-focused approach.
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Analytical mindset with the ability to interpret sales data, monitor performance, and identify trends.
- Experience using CRM platforms, ERP or order management systems, and Microsoft Office applications, particularly Excel, Outlook, Power Point, and Word.
- A proactive approach to problem solving and continuous process improvement.
- Experience within the chemicals, manufacturing, industrial, or technical products sector would be advantageous but is not essential.
Qualifications
Education
- Bachelor's degree in Business, Marketing, Sales, Chemistry, Chemical Engineering, or a related discipline is desirable.
Equivalent professional experience will also be considered.
Experience
- Around 2-5 years' experience in an inside sales, customer account management, or commercial support role.
- Demonstrated success in achieving sales targets and managing customer accounts.
- Experience preparing quotations, managing sales pipelines, and supporting business development activities.
- Comfortable working with CRM systems and Microsoft Office applications.
- Experience within a B2B technical, manufacturing, industrial, or chemical environment is beneficial
Inside Sales Representative in Basingstoke employer: Elastic Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Basingstoke
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Representative at Elastic Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Elastic Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Representative in Basingstoke
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Elastic Ltd:When writing your cover letter, make sure to tailor your message specifically for Elastic Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Elastic Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Elastic Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Elastic Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Elastic Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
