At a Glance
- Tasks: Plan routes and schedules for smooth transport operations while liaising with drivers and customers.
- Company: Join a global leader in electrical cables, committed to quality and exceptional service.
- Benefits: Competitive salary, night-shift premium, private healthcare, and 20 days holiday.
- Other info: Enjoy training, a supportive team, and opportunities for growth in a dynamic workplace.
- Why this job: Be a key player in a fast-paced environment, making a real difference in customer service.
- Qualifications: Experience in transport-related customer service and strong communication skills.
The predicted salary is between 30000 - 40000 Β£ per year.
The Company
We are a global supplier of electrical cables and cables accessories, supporting projects across industries including construction and infrastructure, mining, renewable energy, oil & gas. Our portfolio includes a wide range of power, data and control cables manufactured to British and international standards, and we have a successful track record of delivering cable solutions to over 130 countries. It is Eland Cables' unswerving commitment to quality and the reliability of our service, including project logistics and comprehensive technical support, that lets us consistently deliver exceptional results for our customers.
The Role
- Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation.
- Prioritising workload, route planning driver brief and de-brief.
- Liaise with other depots, possess clear communication skills speaking directly to both drivers and customers.
- Strong organisational skills for planning schedules, journeys and loads.
- Proactively work to reduce late deliveries and missed time slots.
- Ability to work flexibly and to make decisions quickly.
- Excellent communication skills and the ability to deal with people at all levels.
- Maintain computerised TMS system and using GPS telematic data reporting.
- Have the skills to use excel spreadsheets.
- A good understanding of transport regulations currently in force.
- Good geographical knowledge.
- Must monitor Compliance and work with drivers and Compliance to eliminate infringements.
- Must be an integral part of and is responsible for employee health and safety.
- Ensure that vehicles and trailers are available in a timely manner to adhere to Compliance and inspection requirements.
- Provide general support appropriate to the management when required.
- Checking driving licences and ensure Company drivers are compliant and legal to drive within the scope of the conditions of the Insurance.
- The ability to solve problems within minutes, not hours.
Skills required:
- Previous transport related customer service-based experience would be an advantage.
- Previous experience of operating successfully in a fast-paced and demanding environment.
- Excellent verbal and written communication skills.
- A friendly approach over the phone and email.
- Excellent PC and keyboard skills.
- Ability to multi-task and prioritise workload.
- Enthusiastic, friendly and enjoys working in a team.
- Reliable, punctual & flexible.
The successful candidate must have a genuine desire to be a difference maker in a customer-centric organisation operating at an extremely fast pace.
Benefits:
- Competitive Salary Plus Night-shift Premium - 45 hours per week, flexibility essential.
- Private Health Care.
- Option to join our pension scheme after initial 3 months.
- 20 days holiday plus bank holidays.
- Training provided.
- Uniform provided.
This role is 100% office based.
Locations
Transport Planner (Nightshift) in Doncaster, Yorkshire employer: Eland Cables
Eland Cables is an exceptional employer, offering a dynamic work environment where employees can thrive in a fast-paced setting while contributing to impactful projects across various industries. With competitive salaries, private healthcare, and opportunities for professional development, we prioritise employee well-being and growth. Our commitment to quality and reliability not only reflects in our products but also in our supportive work culture, making Eland Cables a rewarding place to build your career.