Junior Network Operations Analyst
Junior Network Operations Analyst

Junior Network Operations Analyst

Hook Entry level 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Network Operations Manager in daily IT operations and service delivery.
  • Company: Join Elanco, a global leader in animal health dedicated to innovation and sustainability.
  • Benefits: Enjoy a diverse work environment with opportunities for growth and skill development.
  • Why this job: Make a real impact on animal health while working with cutting-edge technology.
  • Qualifications: Basic IT operations experience and knowledge of networking concepts required.
  • Other info: We encourage all candidates to apply, even if you don't meet every requirement.

The predicted salary is between 21600 - 36000 £ per year.

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

We are looking for a passionate Network Operations Analyst to work with our Network Operations Manager to help us manage and improve stability globally across our IT infrastructure landscape.

The Operations team is a largely outsourced function, having partnered with a small number of strategic partners. This role will be key in embedding our unique and forward-thinking Service Operations mindset and culture in the delivery of services through these vendors.

We are looking for a Junior Network Operations Analyst to support our Network Operations Manager and other Ops Managers globally to ensure that all day-to-day operational activities are carried out in a timely, safe and reliable way.

The Team

The TechOps team was created following the IPO of Elanco, separating from Elanco’s previous parent company Eli Lilly & Company. TechOps is responsible for all IT Infrastructure across the enterprise and looking to take the opportunity to think differently, build for the future and use modern technologies. Our Vision is to enable employees to build amazing things for Elanco.

Your Responsibilities:

Supporting the Network Operations Manager in all BAU network related activities

Working with our vendors ensuring they perform according to their SLAs and driving a customer-first service vision.

Ensuring a successful day-to-day delivery of all Network Services to approximately 70 sites globally including cloud services (Azure and GCP) and Co-Location Data Centres covering Cisco LAN, SD-WAN, Wi-Fi and Palo Alto firewalls.

Working with a globally dispersed Site Services teams to understand impact assessment for incidents/major incidents.

Working with our other service aligned Operations Managers to ensure service stability across a complex and heavily regulated landscape.

Engage in Service Operations tasks across all phases of the lifecycle including Incident, Problem, Change and Release.

Delivering / Owning Service Improvements and small projects.

Deputise for the Network Operations Manager as appropriate.

Ensuring security, privacy and quality practices are embedded in everything we do

What You Need to Succeed (minimum qualifications):

Experience in an IT operations or service delivery function.

Knowledge of ITSM processes including Incident, Problem, Change and release.

Experience working with enterprise technology solutions.

Basic knowledge of networking concepts including TCP/IP, routing, VLANs, network security principals and firewall management.

Good analytical and problem-solving skills.

Experience working with Service Management technologies such as Service Now.

An awareness of different project management methodologies.

Experience working with outsourced partners to deliver IT services.

Strong organisational skills with a good attention to detail.

Additional Information:

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don\’t necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

About the company

Elanco is a world leader in developing innovative products and solutions that enhance animal health, empowering the people that raise and care for animals

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

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Junior Network Operations Analyst employer: Elanco

Elanco is an exceptional employer that champions a diverse and inclusive work culture, fostering innovation and creativity in the field of animal health. As a Junior Network Operations Analyst, you will have the opportunity to work with cutting-edge technologies while contributing to meaningful projects that enhance the lives of animals globally. With a strong commitment to employee growth and development, Elanco provides a supportive environment where your skills can flourish, making it a rewarding place to build your career.
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Contact Detail:

Elanco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior Network Operations Analyst

✨Tip Number 1

Familiarise yourself with Elanco's mission and values, especially their focus on animal health and sustainability. This will help you align your answers during interviews and demonstrate your passion for their vision.

✨Tip Number 2

Brush up on your knowledge of ITSM processes, particularly Incident, Problem, Change, and Release management. Being able to discuss these concepts confidently will show that you're prepared for the operational aspects of the role.

✨Tip Number 3

Network with current or former employees of Elanco on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued, which can give you an edge in your application.

✨Tip Number 4

Prepare to discuss your experience with outsourced partners and how you've contributed to service delivery in previous roles. This is crucial as the position involves working closely with vendors to ensure service stability.

We think you need these skills to ace Junior Network Operations Analyst

IT Operations Experience
Service Delivery Knowledge
ITSM Processes (Incident, Problem, Change, Release)
Basic Networking Concepts (TCP/IP, Routing, VLANs)
Network Security Principles
Firewall Management
Analytical Skills
Problem-Solving Skills
Experience with Service Management Technologies (e.g., Service Now)
Project Management Awareness
Vendor Management
Organisational Skills
Attention to Detail
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Junior Network Operations Analyst position. Tailor your application to highlight relevant experiences and skills that align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in IT operations or service delivery. Mention specific projects or tasks where you demonstrated knowledge of ITSM processes, networking concepts, or worked with outsourced partners.

Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as analytical and problem-solving abilities, organisational skills, and familiarity with Service Management technologies like Service Now. Use examples to illustrate how you've applied these skills in past roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for animal health and your desire to contribute to Elanco's mission. Explain why you're interested in the role and how your background makes you a suitable candidate. Keep it concise and engaging.

How to prepare for a job interview at Elanco

✨Understand the Company Culture

Before your interview, take some time to research Elanco's values and mission. Familiarise yourself with their commitment to animal health and sustainability. This will help you align your answers with their culture and demonstrate that you're a good fit for the team.

✨Showcase Your Technical Knowledge

Be prepared to discuss your understanding of networking concepts such as TCP/IP, VLANs, and firewall management. Highlight any relevant experience you have with ITSM processes and service management technologies like Service Now, as these are crucial for the role.

✨Demonstrate Problem-Solving Skills

Elanco values analytical and problem-solving abilities. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This will show your potential to contribute positively to their operations.

✨Ask Insightful Questions

At the end of the interview, don't hesitate to ask questions about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company aligns with your career goals.

Junior Network Operations Analyst
Elanco
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