Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the vision and strategy for ServiceNow ITSM modules and manage a dynamic team.
- Company: Global animal health company with a commitment to diversity and inclusion.
- Benefits: Hybrid working arrangements and a supportive work culture.
- Why this job: Shape the future of IT service delivery in a meaningful industry.
- Qualifications: Over 8 years of ITSM experience and strong knowledge of ServiceNow modules.
- Other info: Join a diverse team and make a real impact in animal health.
The predicted salary is between 48000 - 72000 £ per year.
A global animal health company is seeking an experienced IT Service Management (ITSM) Manager to lead the vision and strategy for ServiceNow ITSM modules. This role involves defining product roadmaps, managing a team, and ensuring effective IT service delivery.
Ideal candidates will have over 8 years of ITSM experience and a strong understanding of ServiceNow modules. A diverse and inclusive work culture is promoted, and hybrid working arrangements are available.
Strategic ITSM & ServiceNow Lead (Hybrid UK) in Hook employer: Elanco
Contact Detail:
Elanco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic ITSM & ServiceNow Lead (Hybrid UK) in Hook
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow knowledge. Make sure you can confidently discuss how you've led teams and defined product roadmaps in the past. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, especially those promoting diversity and inclusion. Check out our website for roles that match your skills and aspirations.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is exactly what hiring managers love to see.
We think you need these skills to ace Strategic ITSM & ServiceNow Lead (Hybrid UK) in Hook
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITSM experience and any specific work you've done with ServiceNow. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share your vision for ITSM and how you plan to lead our team. Keep it engaging and personal – we love to see your personality shine through!
Showcase Your Leadership Skills: Since this role involves managing a team, make sure to highlight your leadership experience. Share examples of how you've successfully led projects or teams in the past, and how you foster collaboration and inclusivity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Elanco
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of ServiceNow modules. Be ready to discuss specific features and how they can enhance IT service delivery. We recommend preparing examples from your past experience where you've successfully implemented or managed these modules.
✨Showcase Your Leadership Skills
As a Strategic ITSM & ServiceNow Lead, you'll be managing a team. Highlight your leadership style and provide examples of how you've motivated and guided teams in the past. We suggest thinking about challenges you've faced and how you overcame them to foster a positive work environment.
✨Define Your Vision for ITSM
Prepare to articulate your vision and strategy for ITSM within the company. Think about how you would define product roadmaps and what innovative ideas you could bring to the table. We encourage you to align your vision with the company's goals and values to demonstrate your fit.
✨Embrace Diversity and Inclusion
Since the company promotes a diverse and inclusive culture, be prepared to discuss how you value diversity in the workplace. We suggest sharing experiences where you've worked with diverse teams or contributed to an inclusive environment, as this will resonate well with their ethos.
