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- Tasks: Lead ITSM initiatives and enhance service delivery using ServiceNow.
- Company: Global leader in animal health with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in IT service management.
- Qualifications: 8+ years in ITSM, leadership skills, and Agile experience.
- Other info: Innovative environment with a commitment to diversity and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A global leader in animal health is seeking an IT Service Management (ITSM) Manager to oversee the ServiceNow ITSM modules. The ideal candidate will have over 8 years of IT Service Management experience and proven skills in leading teams, defining product roadmaps, and managing product backlogs in an Agile environment. This position offers the chance to work in a diverse and innovative environment focused on enhancing IT service delivery processes.
ServiceNow ITSM Manager: Strategy & Delivery in Hartley Wintney employer: Elanco
Contact Detail:
Elanco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow ITSM Manager: Strategy & Delivery in Hartley Wintney
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Agile methodologies and ServiceNow expertise. We recommend practising common interview questions and scenarios related to IT service delivery to showcase your skills effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that ServiceNow ITSM Manager role. We make it easy for you to showcase your experience and skills directly to the hiring team!
We think you need these skills to ace ServiceNow ITSM Manager: Strategy & Delivery in Hartley Wintney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT Service Management experience, especially in leading teams and managing product backlogs. We want to see how your skills align with the role of ITSM Manager!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love seeing quantifiable results that show how you’ve enhanced IT service delivery processes.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your experience fits our needs. We appreciate a personal touch that reflects your enthusiasm for working in a diverse and innovative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Elanco
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow ITSM modules. Brush up on the latest features and functionalities, and be ready to discuss how you've used them in past roles. This will show your expertise and passion for the platform.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in an Agile environment. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to manage and inspire others.
✨Define Your Product Roadmap Experience
Be ready to talk about your experience in defining product roadmaps and managing backlogs. Use concrete examples to illustrate how you prioritised tasks and aligned them with business goals. This will highlight your strategic thinking.
✨Emphasise Your Focus on Service Delivery
Discuss how you’ve enhanced IT service delivery processes in previous roles. Share metrics or outcomes that showcase your impact. This will underline your commitment to improving service quality and efficiency.
