Client Liaison

Join a growing team that values people as much as learning – where you\’ll build lasting connections and help shape unforgettable experiences for young students.

About Us

At Elac, our mission is to be an independent, ethical, and environmentally responsible organisation, dedicated to teaching English and nurturing positive values in young people from around the world.

For over
34 years
, we\’ve welcomed international students aged 7–17 to our
7 summer centres across the UK
, creating meaningful learning experiences that go far beyond the classroom.

We\’re equally committed to our staff, offering a supportive, inclusive workplace where wellbeing matters and every team member feels valued.

Safeguarding children is at the heart of everything we do. All employees undergo an enhanced DBS check (funded by Elac) or must provide an equivalent police check. References will also be sought.

Role Description

Based at our head office and study centre in the heart of Bath, our Client Liaison & Administration Manager is a varied and dynamic role in our growing Elac team. You will play a key part in supporting our Senior Leadership Team in managing relationships with our international partners, while also overseeing the internal administration of our programmes to ensure they run smoothly and efficiently. The salary for this role is
£28,000 – £31,000
.

Key Responsibilities

• Manage the office administrative team and ensure the smooth operation of Head Office
• Correspond regularly with international partners, including enrolments, bookings, and student information
• Manage individual clients from first contact to arrival, including travel arrangements
• Actioning and/or delegating administrative paperwork e.g., visa letters
• Meet potential, new, and existing agents in the UK, and attend agent familiarisation (fam) trips to centres as needed
• Liaise and maintain good relationships with local secondary schools to set up integration programmes
• Produce quarterly QUIC reports and Annual Declaration for English UK/British Council
• Assist with recruitment, interviewing, and training of new admin staff
• Support specific projects when required

Benefits:

• Office based in central Bath
• Generous holiday entitlement
• Pension scheme
• Build lasting friendships and connections
• Work in an international environment and meet diverse people from around the world
• Professional development opportunities through inhouse training and external courses
• Opportunities to advance your career in Elac\’s growing permanent team

More Information

For details on the full job description, please contact