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- Tasks: Lead shifts, ensure safety, and deliver excellent customer service in vibrant sports centres.
- Company: Join ELA Active Ltd, a supportive team focused on your development and career progression.
- Benefits: Enjoy free facility access, comprehensive benefits, and flexible work practices.
- Other info: Join a collaborative culture with extensive training and career development opportunities.
- Why this job: Make a real impact in the leisure industry while growing your skills and career.
- Qualifications: Must have RLSS National Pool Lifeguard Qualification and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you ready to take the next step in your leisure career? ELA Active Ltd is seeking a committed and motivated Shift Leader to join our team. This is an exciting opportunity to be part of a professional and supportive environment, with a strong emphasis on development, training, and career progression. Working across our busy and vibrant sports centres, you will play a crucial role in ensuring the smooth and safe daily operation of our facilities.
Key responsibilities:
- Lead and supervise shifts, ensuring the safety, cleanliness, and efficiency of centre operations.
- Oversee poolside supervision and lifeguard teams, maintaining the highest safety standards.
- Deliver excellent customer service and support front-line staff.
- Open and close the centre, acting as a keyholder and point of contact.
- Support group bookings, events, and community activities.
- Assist with training new team members and maintain a positive team environment.
- Be prepared to step into Duty Manager responsibilities when required.
Essential requirements:
- RLSS National Pool Lifeguard Qualification
- A proactive and customer-focused approach
- Strong communication and leadership skills
- Willingness to undertake further training, including:
- First Aid at Work
- Pool Plant Operator certification
What we offer:
- Full training and ongoing professional development
- Free use of sports centre facilities
- Comprehensive employee benefits scheme
- On-site parking
- A collaborative, inclusive team culture
- Sector-leading staff benefits package with bespoke CPD programmes, cross-trust events, and excellent career development opportunities
ELA staff benefits include:
- Reduced contact time to enable professional development
- EAP with access to counselling & physiotherapy
- Health care cash plan
- Paid annual family day
- Extensive discount club access
- Cycle to work & electric car lease schemes
- Enhanced parental leave
- Flexible work practices
- Laptop & mobile phone payment plans
- Ticket ballots for high-profile events
- Generous annual leave allowance for support staff
- Discounted gym membership for all staff
If you are enthusiastic, reliable, and eager to grow within a professional sports and leisure environment, we would be delighted to hear from you.
Shift Leader - ELA Active Ltd employer: ELA Active
Contact Detail:
ELA Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - ELA Active Ltd
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ELA Active Ltd on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to build confidence and refine your answers.
✨Tip Number 3
Show your passion for the leisure industry! During your interview, share specific examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ELA Active team.
We think you need these skills to ace Shift Leader - ELA Active Ltd
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team and contributing to a vibrant sports environment.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Shift Leader role. We love seeing how your background aligns with our values and the responsibilities outlined in the job description, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications are easy to spot. This helps us quickly see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at ELA Active
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Shift Leader at ELA Active Ltd. Familiarise yourself with their focus on safety, customer service, and team leadership. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a situation. Highlight your communication skills and how you’ve maintained a positive environment, as these are crucial for the role.
✨Emphasise Your Commitment to Training
Since ELA Active Ltd values ongoing professional development, be ready to discuss your willingness to undertake further training. Mention any relevant qualifications you have, like the RLSS National Pool Lifeguard Qualification, and express your eagerness to learn more.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company culture and growth opportunities. Inquire about the training sessions or how they support staff in their career progression. This shows you’re serious about being part of their team.