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- Tasks: Lead shifts, ensure safety, and deliver excellent customer service in vibrant sports centres.
- Company: Join ELA Active Ltd, a supportive team focused on your development and career progression.
- Benefits: Enjoy free facility access, comprehensive benefits, and flexible work practices.
- Other info: Dynamic environment with extensive training and career development opportunities.
- Why this job: Make a real impact in the leisure industry while growing your skills and career.
- Qualifications: Must have RLSS National Pool Lifeguard Qualification and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you ready to take the next step in your leisure career? ELA Active Ltd is seeking a committed and motivated Shift Leader to join our team. This is an exciting opportunity to be part of a professional and supportive environment, with a strong emphasis on development, training, and career progression. Working across our busy and vibrant sports centres, you will play a crucial role in ensuring the smooth and safe daily operation of our facilities.
Key responsibilities:
- Lead and supervise shifts, ensuring the safety, cleanliness, and efficiency of centre operations.
- Oversee poolside supervision and lifeguard teams, maintaining the highest safety standards.
- Deliver excellent customer service and support front-line staff.
- Open and close the centre, acting as a keyholder and point of contact.
- Support group bookings, events, and community activities.
- Assist with training new team members and maintain a positive team environment.
- Be prepared to step into Duty Manager responsibilities when required.
Essential requirements:
- RLSS National Pool Lifeguard Qualification
- A proactive and customer-focused approach
- Strong communication and leadership skills
- Willingness to undertake further training, including:
- First Aid at Work
- Pool Plant Operator certification
What we offer:
- Full training and ongoing professional development
- Free use of sports centre facilities
- Comprehensive employee benefits scheme
- On-site parking
- A collaborative, inclusive team culture
- Sector-leading staff benefits package with bespoke CPD programmes, cross-trust events, and excellent career development opportunities
ELA staff benefits include:
- Reduced contact time to enable professional development
- EAP with access to counselling & physiotherapy
- Health care cash plan
- Paid annual family day
- Extensive discount club access
- Cycle to work & electric car lease schemes
- Enhanced parental leave
- Flexible work practices
- Laptop & mobile phone payment plans
- Ticket ballots for high-profile events
- Generous annual leave allowance for support staff
- Discounted gym membership for all staff
If you are enthusiastic, reliable, and eager to grow within a professional sports and leisure environment, we would be delighted to hear from you.
Shift Leader - ELA Active Ltd in Peterborough employer: ELA Active
Contact Detail:
ELA Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - ELA Active Ltd in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ELA Active Ltd on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show off your passion for the leisure industry! During interviews, share specific examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the ELA Active team.
We think you need these skills to ace Shift Leader - ELA Active Ltd in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Leader role. Highlight your leadership experience, customer service skills, and any relevant qualifications like the RLSS National Pool Lifeguard Qualification.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working in a leisure environment. Share specific examples of how you've led teams or provided excellent customer service in the past.
Show Your Enthusiasm: Let your personality shine through in your application! We love candidates who are enthusiastic and eager to grow. Mention any relevant training or development you've pursued that shows your commitment to the industry.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at ELA Active
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Shift Leader at ELA Active Ltd. Familiarise yourself with their focus on safety, customer service, and team leadership. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a situation. Highlight your communication skills and how you’ve maintained a positive environment, as these are crucial for the role. Be ready to discuss how you would handle specific scenarios that may arise in a busy sports centre.
✨Emphasise Your Commitment to Training
ELA Active Ltd values ongoing professional development, so be sure to express your willingness to undertake further training. Mention any relevant qualifications you have, like the RLSS National Pool Lifeguard Qualification, and your eagerness to learn new skills such as First Aid and Pool Plant Operator certification.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and opportunities for career progression. This shows your genuine interest in the role and helps you assess if ELA Active Ltd is the right fit for you.